8,368 published decisions in this corpus sit within Mortgages. 30.9% of those decisions were upheld, which makes this a useful public category page for spotting where complaint outcomes have tended to land.

Barclays Bank UK PLC is the single biggest firm exposure inside Mortgages in the published decision set. Delay In Claim Handling is the leading complaint theme in the same category.

Mortgages has a multi-year decision trail in the corpus, which makes it possible to compare recent complaint pressure against earlier years rather than relying on a single snapshot.

In 2026, Mortgages recorded 8 published decisions with an upheld rate of 50.0%.

delay in claim handling, affordability assessment failure, fraud or scam concern, and others are the strongest complaint-theme signals in Mortgages. For public analysis, those tags are the closest durable “type” layer available in the dataset.

The existing advisor model also points to recurring handling implications for Mortgages, including review disp precedent (appears in 0.1% of cases), review consumer credit act 1974 precedent (appears in 0.1% of cases), and others.