Published decisions
1,323
Decision volume in this firm-product slice
Firm + product analysis
A curated public analysis of Yorkshire Building Society's published Financial Ombudsman decisions in Payment protection insurance (PPI), including outcome context, complaint themes, precedent signals, and representative cases.
Page summary
1,323 published FOS decisions involving Yorkshire Building Society in Payment protection insurance (PPI), with upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
1,323
Decision volume in this firm-product slice
Upheld rate
34.9%
461 upheld decisions
Latest published decision 10 Sept 2021
Published decisions
1,323
Decision volume in this firm-product slice
Upheld rate
34.9%
461 upheld decisions
Latest active year
2021
43 decisions
Leading complaint theme
Affordability Assessment Failure
177 tagged decisions
Yorkshire Building Society appears in 1,323 published decisions in Payment protection insurance (PPI) across this corpus. 34.9% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.
The latest year represented in this slice is 2021, with 43 published decisions and an upheld rate of 16.3%.
Yorkshire Building Society has a multi-year published decision trail in Payment protection insurance (PPI), which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.
Payment protection insurance (PPI) remains a meaningful part of Yorkshire Building Society's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.
Affordability Assessment Failure is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.
The product advisory layer also points to recurring handling implications, including review consumer credit act 1974 precedent (appears in 5.2% of cases), review disp precedent (appears in 5.1% of cases), review icobs precedent (appears in 4.6% of cases), and others.
Representative cases
5 examples shown
This complaint is about a mortgage payment protection insurance (PPI) policy taken out in 2003. Mr and Mrs D say Yorkshire Building Society (YBS) mis-sold them PPI. background The background and circumstances leading up to this complaint, which includes Mr and Mrs D’s circumstances at the ... (4 pages)
View source decisionThis complaint is about a mortgage payment protection insurance (‘PPI’) policy taken out in 2002. Mr W and Mrs W say Yorkshire Building Society, trading as Chelsea Building Society (‘YBS’), mis-sold them PPI. background The background and circumstances leading up to this complaint, which i... (5 pages)
View source decisionThis complaint is about a mortgage payment protection insurance ‘(PPI’) policy taken out in 1996. Mr and Mrs S say Yorkshire Building Society (‘YBS’) mis-sold them PPI. background The background and circumstances leading up to this complaint, which includes Mr and Mrs S’s circumstances at ... (5 pages)
View source decisionThis complaint is about a mortgage payment protection insurance (“PPI”) policy taken out in January 2000 to go with some additional borrowing. Mr and Mrs C say Yorkshire Building Society (“YBS”) mis-sold them PPI. Only Mr C was covered by the policy, which included cover for accident and s... (2 pages)
View source decisionThis complaint is about a mortgage PPI payment protection insurance (PPI) policy taken out in 1993. Mr S says Yorkshire Building Society mis-sold him PPI. background The background and circumstances leading up to this complaint, which includes Mr S’s circumstances at the time of the sale a... (5 pages)
View source decision