Royal & Sun Alliance Insurance Plc appears in 1,977 published decisions in Insurance (excluding PPI) across this corpus. 34.1% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.

The latest year represented in this slice is 2021, with 7 published decisions and an upheld rate of 85.7%.

Royal & Sun Alliance Insurance Plc has a multi-year published decision trail in Insurance (excluding PPI), which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.

Insurance (excluding PPI) remains a meaningful part of Royal & Sun Alliance Insurance Plc's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.

Delay In Claim Handling is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.

The product advisory layer also points to recurring handling implications, including review disp precedent (appears in 0.5% of cases), review icobs precedent (appears in 0.5% of cases), review insurance act 2015 precedent (appears in 0.2% of cases), and others.