Royal & Sun Alliance Insurance Plc appears in 2,573 published decisions in this corpus. 33.0% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.

Insurance (excluding PPI) is the firm’s clearest product exposure in the published decisions, with 1,977 decisions and an upheld rate of 34.1%.

Royal & Sun Alliance Insurance Plc's decision trail runs from 2013 to 2021. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.

In the latest year represented here, Royal & Sun Alliance Insurance Plc appeared in 347 published decisions with an upheld rate of 30.3%.

Delay In Claim Handling is the strongest complaint-theme signal tied to Royal & Sun Alliance Insurance Plc in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.

Disp, Icobs, Insurance Act 2015 are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.