Published decisions
2,810
Firm-specific decision volume in the public corpus
Firm analysis
U K Insurance Limited complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving U K Insurance Limited, including outcome context, product mix, complaint themes, and representative cases.
Page summary
2,810 published decisions involving U K Insurance Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
2,810
Firm-specific decision volume in the public corpus
Upheld rate
33.4%
938 upheld decisions
Latest published decision 02 Feb 2026
Upheld rate
33.4%
938 upheld decisions
Leading product
Insurance
2,809 decisions
Leading complaint theme
Delay In Claim Handling
89 tagged decisions
U K Insurance Limited at a glance
U K Insurance Limited appears in 2,810 published decisions in this corpus. 33.4% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Insurance is the firm’s clearest product exposure in the published decisions, with 2,809 decisions and an upheld rate of 33.4%.
- Latest active year in the published data: 2026 (7 decisions)
- Most common complaint theme: Delay In Claim Handling
Volume and outcome trajectory
U K Insurance Limited's decision trail runs from 2019 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, U K Insurance Limited appeared in 7 published decisions with an upheld rate of 28.6%.
- 2026: 7 decisions, 28.6% upheld
- 2025: 504 decisions, 31.6% upheld
- 2024: 475 decisions, 40.4% upheld
- 2023: 439 decisions, 41.5% upheld
- 2022: 452 decisions, 31.0% upheld
Themes, products, and precedent signals
Delay In Claim Handling is the strongest complaint-theme signal tied to U K Insurance Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Precedent tagging does not surface a strong repeated signal for this firm.
- Insurance: 2,809 decisions
- Second complaint theme: Fraud Or Scam Concern
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-612121602 Feb 2026Not upheld
U K Insurance Limited · Insurance
U K Insurance Limited has already made an offer to pay Mr A £250 compensation. I find this offer to be fair in all the circumstances.
View source decisionDRN-581141630 Jan 2026Not upheld
U K Insurance Limited · Insurance
I understand Ms J will be disappointed with my decision. But for the reasons I’ve given above, my final decision is that I don’t uphold this complaint.
View source decisionDRN-586442530 Jan 2026Not upheld
U K Insurance Limited · Insurance
My final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr A to accept or reject my decision before 27 February 2026.
View source decisionDRN-590371930 Jan 2026Not upheld
U K Insurance Limited · Insurance
For the reasons I’ve explained, my final decision is that I don’t uphold this complaint. I don’t direct U K Insurance Limited to do any more in response to this complaint.
View source decisionDRN-600499030 Jan 2026Upheld
U K Insurance Limited · Insurance
I uphold this complaint against U K Insurance Limited and require it to do the following: • reimburse the storage costs paid by Ms W up to 9 December 2024, together with interest at 8% simple per annum on the amount to be reimbursed to the date of reimbursement; and • pay £800 compensation for the distress and inconvenience caused by this matter. Under the rules of the Financial Ombudsman Service, I’m required to...
View source decision