Published decisions
2,809
Decision volume in this firm-product slice
Firm + product analysis
A curated public analysis of U K Insurance Limited's published Financial Ombudsman decisions in Insurance, including outcome context, complaint themes, precedent signals, and representative cases.
Page summary
2,809 published FOS decisions involving U K Insurance Limited in Insurance, with upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
2,809
Decision volume in this firm-product slice
Upheld rate
33.4%
937 upheld decisions
Latest published decision 02 Feb 2026
Published decisions
2,809
Decision volume in this firm-product slice
Upheld rate
33.4%
937 upheld decisions
Latest active year
2026
7 decisions
Leading complaint theme
Delay In Claim Handling
88 tagged decisions
U K Insurance Limited appears in 2,809 published decisions in Insurance across this corpus. 33.4% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.
The latest year represented in this slice is 2026, with 7 published decisions and an upheld rate of 28.6%.
U K Insurance Limited has a multi-year published decision trail in Insurance, which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.
Insurance remains a meaningful part of U K Insurance Limited's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.
Delay In Claim Handling is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.
The product advisory layer also points to recurring handling implications, including review consumer credit act 1974 precedent (appears in 1.3% of cases), review section 140a cca precedent (appears in 1.1% of cases), review disp precedent (appears in 0.3% of cases), and others.
Representative cases
5 examples shown
U K Insurance Limited has already made an offer to pay Mr A £250 compensation. I find this offer to be fair in all the circumstances.
View source decisionI understand Ms J will be disappointed with my decision. But for the reasons I’ve given above, my final decision is that I don’t uphold this complaint.
View source decisionMy final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr A to accept or reject my decision before 27 February 2026.
View source decisionFor the reasons I’ve explained, my final decision is that I don’t uphold this complaint. I don’t direct U K Insurance Limited to do any more in response to this complaint.
View source decisionI uphold this complaint against U K Insurance Limited and require it to do the following: • reimburse the storage costs paid by Ms W up to 9 December 2024, together with interest at 8% simple per annum on the amount to be reimbursed to the date of reimbursement; and • pay £800 compensation for the distress and inconvenience caused by this matter. Under the rules of the Financial Ombudsman Service, I’m required to...
View source decision