Published decisions
733
Firm-specific decision volume in the public corpus
Firm analysis
Mitsubishi HC Capital UK Plc complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Mitsubishi HC Capital UK Plc, including outcome context, product mix, complaint themes, and representative cases.
Page summary
733 published decisions involving Mitsubishi HC Capital UK Plc, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
733
Firm-specific decision volume in the public corpus
Upheld rate
22.4%
164 upheld decisions
Latest published decision 02 Feb 2026
Upheld rate
22.4%
164 upheld decisions
Leading product
Consumer Credit
732 decisions
Leading complaint theme
Affordability Assessment Failure
68 tagged decisions
Mitsubishi HC Capital UK Plc at a glance
Mitsubishi HC Capital UK Plc appears in 733 published decisions in this corpus. 22.4% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Consumer Credit is the firm’s clearest product exposure in the published decisions, with 732 decisions and an upheld rate of 22.4%.
- Latest active year in the published data: 2026 (10 decisions)
- Most common complaint theme: Affordability Assessment Failure
- Most common precedent signal: Consumer Credit Act 1974
Volume and outcome trajectory
Mitsubishi HC Capital UK Plc's decision trail runs from 2022 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Mitsubishi HC Capital UK Plc appeared in 10 published decisions with an upheld rate of 0.0%.
- 2026: 10 decisions, 0.0% upheld
- 2025: 312 decisions, 14.4% upheld
- 2024: 205 decisions, 33.2% upheld
- 2023: 129 decisions, 20.9% upheld
- 2022: 77 decisions, 31.2% upheld
Themes, products, and precedent signals
Affordability Assessment Failure is the strongest complaint-theme signal tied to Mitsubishi HC Capital UK Plc in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Consumer Credit Act 1974, Section 75 Cca, Section 140a Cca, and others are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Consumer Credit: 732 decisions
- Second complaint theme: Non-disclosure Or Misrepresentation
- Second precedent signal: Section 75 Cca
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-580407402 Feb 2026Not upheld
Mitsubishi HC Capital UK Plc · Consumer Credit
For the reasons set out above, I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mrs I to accept or reject my decision before 2 March 2026.
View source decisionDRN-612144702 Feb 2026Not upheld
Mitsubishi HC Capital UK Plc · Consumer Credit
For the reasons set out above, I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Ms W to accept or reject my decision before 2 March 2026.
View source decisionDRN-600351430 Jan 2026Not upheld
Mitsubishi HC Capital UK Plc · Consumer Credit
For the reasons set out above, I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask the estate of Mr A to accept or reject my decision before 27 February 2026.
View source decisionDRN-602652930 Jan 2026Not upheld
Mitsubishi HC Capital UK Plc · Consumer Credit
For the reasons set out above, I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr C to accept or reject my decision before 27 February 2026.
View source decisionDRN-608722430 Jan 2026Not upheld
Mitsubishi HC Capital UK Plc · Consumer Credit
For the reasons I have explained, I do not uphold Mr L’s complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr L to accept or reject my decision before 27 February 2026.
View source decision