Published decisions
6,043
Decision volume in this firm-product slice
Firm + product analysis
A curated public analysis of Barclays Bank UK PLC's published Financial Ombudsman decisions in Banking and Payments, including outcome context, complaint themes, precedent signals, and representative cases.
Page summary
6,043 published FOS decisions involving Barclays Bank UK PLC in Banking and Payments, with upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
6,043
Decision volume in this firm-product slice
Upheld rate
26.2%
1,583 upheld decisions
Latest published decision 02 Feb 2026
Published decisions
6,043
Decision volume in this firm-product slice
Upheld rate
26.2%
1,583 upheld decisions
Latest active year
2026
20 decisions
Leading complaint theme
Fraud Or Scam Concern
1,252 tagged decisions
Barclays Bank UK PLC appears in 6,043 published decisions in Banking and Payments across this corpus. 26.2% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.
The latest year represented in this slice is 2026, with 20 published decisions and an upheld rate of 5.0%.
Barclays Bank UK PLC has a multi-year published decision trail in Banking and Payments, which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.
Banking and Payments remains a meaningful part of Barclays Bank UK PLC's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.
Fraud Or Scam Concern is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.
The product advisory layer also points to recurring handling implications, including review consumer credit act 1974 precedent (appears in 2.6% of cases), review section 75 cca precedent (appears in 1.9% of cases), review section 140a cca precedent (appears in 0.4% of cases), and others.
Representative cases
5 examples shown
For the reasons stated above, I do not uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask K to accept or reject my decision before 2 March 2026.
View source decisionFor the reasons I’ve explained, I’m not upholding Ms K’s complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Ms K to accept or reject my decision before 2 March 2026.
View source decisionFor the reasons I’ve explained, I’m not upholding Miss I’s complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss I to accept or reject my decision before 2 March 2026.
View source decisionFor the reasons I’ve explained, I’m not upholding Mr D’s complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr D to accept or reject my decision before 2 March 2026.
View source decisionI don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr A to accept or reject my decision before 2 March 2026.
View source decision