Zopa Bank Limited appears in 407 published decisions in this corpus. 37.8% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.

Consumer Credit is the firm’s clearest product exposure in the published decisions, with 280 decisions and an upheld rate of 43.2%.

Zopa Bank Limited's decision trail runs from 2020 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.

In the latest year represented here, Zopa Bank Limited appeared in 3 published decisions with an upheld rate of 0.0%.

Affordability Assessment Failure is the strongest complaint-theme signal tied to Zopa Bank Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.

Consumer Credit Act 1974, Section 140a Cca, Section 75 Cca are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.