Firm analysis

Tesco Underwriting Limited complaint analysis

A public analysis page covering published Financial Ombudsman decisions involving Tesco Underwriting Limited, including outcome context, product mix, complaint themes, and representative cases.

Published decisions

701

Firm-specific decision volume in the public corpus

Upheld rate

42.8%

300 upheld decisions

Page summary

701 published decisions involving Tesco Underwriting Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.

Published decisions

701

Firm-specific decision volume in the public corpus

Upheld rate

42.8%

300 upheld decisions

Latest published decision 17 Mar 2026

How to use this page

Read the metrics first, then the ranked view.

The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.

Published decisions

701

Firm-specific decision volume in the public corpus

Upheld rate

42.8%

300 upheld decisions

Leading product

Insurance (excluding PPI)

352 decisions

Leading complaint theme

Delay In Claim Handling

63 tagged decisions

Tesco Underwriting Limited at a glance

Analysis

Tesco Underwriting Limited appears in 701 published decisions in this corpus. 42.8% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.

Insurance (excluding PPI) is the firm’s clearest product exposure in the published decisions, with 352 decisions and an upheld rate of 35.2%.

  • Latest active year in the published data: 2026 (6 decisions)
  • Most common complaint theme: Delay In Claim Handling
  • Most common precedent signal: Disp

Volume and outcome trajectory

Analysis

Tesco Underwriting Limited's decision trail runs from 2013 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.

In the latest year represented here, Tesco Underwriting Limited appeared in 6 published decisions with an upheld rate of 50.0%.

  • 2026: 6 decisions, 50.0% upheld
  • 2025: 84 decisions, 57.1% upheld
  • 2024: 74 decisions, 48.6% upheld
  • 2023: 61 decisions, 55.7% upheld
  • 2022: 44 decisions, 54.5% upheld

Themes, products, and precedent signals

Analysis

Delay In Claim Handling is the strongest complaint-theme signal tied to Tesco Underwriting Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.

Disp are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.

  • Insurance (excluding PPI): 352 decisions
  • Second complaint theme: Non-disclosure Or Misrepresentation

Representative cases

Recent published decisions in this slice

5 examples shown

DRN-592141317 Mar 2026Upheld

Tesco Underwriting Limited · Insurance

My final decision is that I uphold this complaint. I require Tesco Underwriting Limited to do the following: • Reconsider Miss J’s claim for damage to external doors and frames: provide either a long lasting and effective repair, or replacement.

View source decision
DRN-593480416 Mar 2026Upheld

Tesco Underwriting Limited · Insurance

I uphold this complaint and require Tesco Underwriting Limited to put things right as set out above. Under the rules of the Financial Ombudsman Service, I’m required to ask Ms M to accept or reject my decision before 13 April 2026.

View source decision
DRN-596165010 Feb 2026Not upheld

Tesco Underwriting Limited · Insurance

For the reasons I have given I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr H to accept or reject my decision before 10 March 2026.

View source decision
DRN-610082209 Feb 2026Not upheld

Tesco Underwriting Limited · Insurance

For the reasons given above, my final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr R to accept or reject my decision before 9 March 2026.

View source decision
DRN-601411730 Jan 2026Not upheld

Tesco Underwriting Limited · Insurance

Tesco Underwriting Limited has already made an offer to pay Mrs M £250 compensation. I find this offer to be fair in all the circumstances.

View source decision