Firm analysis

Tesco Underwriting Limited complaint analysis

A public analysis page covering published Financial Ombudsman decisions involving Tesco Underwriting Limited, including outcome context, product mix, complaint themes, and representative cases.

Published decisions

710

Firm-specific decision volume in the public corpus

Upheld rate

42.5%

302 upheld decisions

Page summary

710 published decisions involving Tesco Underwriting Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.

Published decisions

710

Firm-specific decision volume in the public corpus

Upheld rate

42.5%

302 upheld decisions

Latest published decision 21 Apr 2026

How to use this page

Read the metrics first, then the ranked view.

The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.

Published decisions

710

Firm-specific decision volume in the public corpus

Upheld rate

42.5%

302 upheld decisions

Leading product

Insurance

352 decisions

Leading complaint theme

Delay In Claim Handling

65 tagged decisions

Tesco Underwriting Limited at a glance

Analysis

Tesco Underwriting Limited appears in 710 published decisions in this corpus. 42.5% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.

Insurance is the firm’s clearest product exposure in the published decisions, with 352 decisions and an upheld rate of 50.0%.

  • Latest active year in the published data: 2026 (15 decisions)
  • Most common complaint theme: Delay In Claim Handling
  • Most common precedent signal: Disp

Volume and outcome trajectory

Analysis

Tesco Underwriting Limited's decision trail runs from 2013 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.

In the latest year represented here, Tesco Underwriting Limited appeared in 15 published decisions with an upheld rate of 33.3%.

  • 2026: 15 decisions, 33.3% upheld
  • 2025: 84 decisions, 57.1% upheld
  • 2024: 74 decisions, 48.6% upheld
  • 2023: 61 decisions, 55.7% upheld
  • 2022: 44 decisions, 54.5% upheld

Themes, products, and precedent signals

Analysis

Delay In Claim Handling is the strongest complaint-theme signal tied to Tesco Underwriting Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.

Disp, Icobs are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.

  • Insurance: 352 decisions
  • Second complaint theme: Non-disclosure Or Misrepresentation
  • Second precedent signal: Icobs

Representative cases

Recent published decisions in this slice

5 examples shown

DRN-604431421 Apr 2026Not upheld

Tesco Underwriting Limited · Insurance

For the reasons outlined above, my final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr S and Mr S to accept or reject my decision before 19 May 2026.

View source decision
DRN-621379920 Apr 2026Not upheld

Tesco Underwriting Limited · Insurance

For the reasons given above, it’s my final decision that I do not uphold the complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr E to accept or reject my decision before 18 May 2026.

View source decision
DRN-614361117 Apr 2026Not upheld

Tesco Underwriting Limited · Insurance

For the reasons given above, my final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr H to accept or reject my decision before 15 May 2026.

View source decision
DRN-602225416 Apr 2026Not upheld

Tesco Underwriting Limited · Insurance

For the reasons given above, my final decision is that Tesco Underwriting Limited should pay Mr S £250 compensation to conclude the complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr S to accept or reject my decision before 14 May 2026.

View source decision
DRN-591026731 Mar 2026Upheld

Tesco Underwriting Limited · Insurance

My final decision is that I uphold this complaint and I direct Tesco Underwriting Limited to put things right as I’ve set out above. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr S to accept or reject my decision before 28 April 2026.

View source decision