Published decisions
697
Firm-specific decision volume in the public corpus
Firm analysis
A public analysis page covering published Financial Ombudsman decisions involving Tesco Underwriting Limited, including outcome context, product mix, complaint themes, and representative cases.
Page summary
697 published decisions involving Tesco Underwriting Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
697
Firm-specific decision volume in the public corpus
Upheld rate
42.8%
298 upheld decisions
Latest published decision 30 Jan 2026
Published decisions
697
Firm-specific decision volume in the public corpus
Upheld rate
42.8%
298 upheld decisions
Leading product
Insurance (excluding PPI)
352 decisions
Leading complaint theme
Delay In Claim Handling
63 tagged decisions
Tesco Underwriting Limited appears in 697 published decisions in this corpus. 42.8% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Insurance (excluding PPI) is the firm’s clearest product exposure in the published decisions, with 352 decisions and an upheld rate of 35.2%.
Tesco Underwriting Limited's decision trail runs from 2013 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Tesco Underwriting Limited appeared in 2 published decisions with an upheld rate of 50.0%.
Delay In Claim Handling is the strongest complaint-theme signal tied to Tesco Underwriting Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Disp are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
Representative cases
5 examples shown
Tesco Underwriting Limited has already made an offer to pay Mrs M £250 compensation. I find this offer to be fair in all the circumstances.
View source decisionMy final decision is that I uphold this complaint. I require Tesco Underwriting Limited to pay Mr and Mrs B: • A total of £150 compensation for distress and inconvenience (if any compensation has already been paid, this should be deducted from this amount).
View source decisionDRN-6033582 The complaint Mr S has complained about the settlement of a motor insurance claim by Tesco Underwriting Limited. References to Tesco include its authorised agents. What happened The background to this complaint is well known to the parties and it serves no purpose for me to ... (2 pages)
View source decisionDRN-5823091 The complaint Mr M complains about Tesco Underwriting Limited’s response to a third-party (TP) claim against his motor insurance policy. What happened In November 2024 Mr M’s car was involved in a collision with a third-party’s vehicle. He didn’t claim for any damage to his... (2 pages)
View source decisionDRN-5849007 The complaint Mr N complains that Tesco Underwriting Limited unfairly handled a claim under his motor insurance policy. What happened The circumstances of this case are well known to both parties, but in summary, Mr N was involved in a road traffic accident in January 2025 a... (3 pages)
View source decision