Published decisions
1,020
Decision volume in this firm-product slice
Firm + product analysis
A curated public analysis of Advantage Insurance Company Limited's published Financial Ombudsman decisions in Insurance, including outcome context, complaint themes, precedent signals, and representative cases.
Page summary
1,020 published FOS decisions involving Advantage Insurance Company Limited in Insurance, with upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
1,020
Decision volume in this firm-product slice
Upheld rate
49.5%
505 upheld decisions
Latest published decision 02 Feb 2026
Published decisions
1,020
Decision volume in this firm-product slice
Upheld rate
49.5%
505 upheld decisions
Latest active year
2026
3 decisions
Leading complaint theme
Delay In Claim Handling
43 tagged decisions
Advantage Insurance Company Limited appears in 1,020 published decisions in Insurance across this corpus. 49.5% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.
The latest year represented in this slice is 2026, with 3 published decisions and an upheld rate of 66.7%.
Advantage Insurance Company Limited has a multi-year published decision trail in Insurance, which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.
Insurance remains a meaningful part of Advantage Insurance Company Limited's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.
Delay In Claim Handling is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.
The product advisory layer also points to recurring handling implications, including review consumer credit act 1974 precedent (appears in 1.3% of cases), review section 140a cca precedent (appears in 1.1% of cases), review disp precedent (appears in 0.3% of cases), and others.
Representative cases
5 examples shown
Advantage Insurance Company Limited has already made an offer to pay £150 to settle the complaint and I think this offer is fair in all the circumstances. So, my decision is that Advantage Insurance Company Limited should pay £150 to Mr R if it hasn’t already done so.
View source decisionFor the reasons set out above, I uphold this complaint. To put things right Advantage Insurance Company Limited should pay Ms W a total of £300 compensation for the distress and inconvenience caused.
View source decisionFor the reasons I’ve given I uphold Miss B’s complaint and direct Advantage Insurance Company Limited to do as I’ve set out above. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss B to accept or reject my decision before 27 February 2026.
View source decisionDRN-6026223 The complaint Miss S has complained about the way her motor insurer, Advantage Insurance Company Limited (‘Advantage’), dealt with a claim she made on her policy. What happened In October 2024, Miss S’s car was damaged while parked outside her house. She made a claim on her... (5 pages)
View source decisionDRN-6002520 The complaint Mr A complains that Advantage Insurance Company Limited won’t cover the theft of a trailer attached to his insured vehicle. He’s also unhappy that he was given conflicting information about his cover when he enquired about making a claim. References to Advanta... (3 pages)
View source decision