Firm + product analysis

Advantage Insurance Company Limited in Insurance

A curated public analysis of Advantage Insurance Company Limited's published Financial Ombudsman decisions in Insurance, including outcome context, complaint themes, precedent signals, and representative cases.

Published decisions

1,033

Decision volume in this firm-product slice

Upheld rate

49.4%

510 upheld decisions

Page summary

1,033 published FOS decisions involving Advantage Insurance Company Limited in Insurance, with upheld-rate context, complaint themes, precedent signals, and representative cases.

Published decisions

1,033

Decision volume in this firm-product slice

Upheld rate

49.4%

510 upheld decisions

Latest published decision 17 Mar 2026

How to use this page

Read the metrics first, then the ranked view.

The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.

Published decisions

1,033

Decision volume in this firm-product slice

Upheld rate

49.4%

510 upheld decisions

Latest active year

2026

16 decisions

Leading complaint theme

Delay In Claim Handling

47 tagged decisions

Advantage Insurance Company Limited in Insurance

Analysis

Advantage Insurance Company Limited appears in 1,033 published decisions in Insurance across this corpus. 49.4% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.

The latest year represented in this slice is 2026, with 16 published decisions and an upheld rate of 43.8%.

  • Leading complaint theme: Delay In Claim Handling
  • Leading precedent signal: Conc
  • Advisor uphold-risk signal for Insurance: medium

How the slice behaves over time

Analysis

Advantage Insurance Company Limited has a multi-year published decision trail in Insurance, which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.

Insurance remains a meaningful part of Advantage Insurance Company Limited's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.

  • 2026: 16 decisions, 43.8% upheld
  • 2025: 206 decisions, 43.7% upheld
  • 2024: 242 decisions, 58.7% upheld
  • 2023: 236 decisions, 61.0% upheld
  • 2022: 125 decisions, 48.8% upheld

Themes, precedent context, and handling implications

Analysis

Delay In Claim Handling is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.

The product advisory layer also points to recurring handling implications, including review consumer credit act 1974 precedent (appears in 1.3% of cases), review section 140a cca precedent (appears in 1.1% of cases), review disp precedent (appears in 0.3% of cases), and others.

  • Second complaint theme: Non-disclosure Or Misrepresentation

Representative cases

Recent published decisions in this slice

5 examples shown

DRN-620921717 Mar 2026Upheld

Advantage Insurance Company Limited · Insurance

I uphold this complaint and require Advantage Insurance Company Limited to: • write off the full outstanding balance of £1,335. 09, ensure any debt collection referrals are withdrawn, and have any associated credit markers removed; and • pay Mr R £700 compensation in total.

View source decision
DRN-609683416 Mar 2026Not upheld

Advantage Insurance Company Limited · Insurance

For the reasons set out above, my final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr S to accept or reject my decision before 13 April 2026.

View source decision
DRN-618829016 Mar 2026Not upheld

Advantage Insurance Company Limited · Insurance

For the reasons set out above, I’ve decided not to uphold Mr H’s complaint. I’ll simply leave Advantage Insurance Company Limited to pay Mr H the £100 compensation if it hasn’t already.

View source decision
DRN-599777705 Mar 2026Not upheld

Advantage Insurance Company Limited · Insurance

For the reasons I’ve given above, my final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr T to accept or reject my decision before 2 April 2026.

View source decision
DRN-620306305 Mar 2026Upheld

Advantage Insurance Company Limited · Insurance

For the reasons I’ve explained above, I uphold this complaint and direct Advantage Insurance Company Limited to put things right by doing as I’ve said above, if they haven’t already done so. Under the rules of the Financial Ombudsman Service, I’m required to ask Mrs D to accept or reject my decision before 2 April 2026.

View source decision