Published decisions
1,042
Decision volume in this firm-product slice
Firm + product analysis
Advantage Insurance Company Limited in Insurance
A curated public analysis of Advantage Insurance Company Limited's published Financial Ombudsman decisions in Insurance, including outcome context, complaint themes, precedent signals, and representative cases.
Upheld rate
49.1%
512 upheld decisions
Page summary
1,042 published FOS decisions involving Advantage Insurance Company Limited in Insurance, with upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
1,042
Decision volume in this firm-product slice
Upheld rate
49.1%
512 upheld decisions
Latest published decision 17 Apr 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
1,042
Decision volume in this firm-product slice
Upheld rate
49.1%
512 upheld decisions
Latest active year
2026
25 decisions
Leading complaint theme
Delay In Claim Handling
50 tagged decisions
Advantage Insurance Company Limited in Insurance
AnalysisAdvantage Insurance Company Limited appears in 1,042 published decisions in Insurance across this corpus. 49.1% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.
The latest year represented in this slice is 2026, with 25 published decisions and an upheld rate of 36.0%.
- Leading complaint theme: Delay In Claim Handling
- Leading precedent signal: Conc
- Advisor uphold-risk signal for Insurance: medium
How the slice behaves over time
AnalysisAdvantage Insurance Company Limited has a multi-year published decision trail in Insurance, which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.
Insurance remains a meaningful part of Advantage Insurance Company Limited's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.
- 2026: 25 decisions, 36.0% upheld
- 2025: 206 decisions, 43.7% upheld
- 2024: 242 decisions, 58.7% upheld
- 2023: 236 decisions, 61.0% upheld
- 2022: 125 decisions, 48.8% upheld
Themes, precedent context, and handling implications
AnalysisDelay In Claim Handling is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.
The product advisory layer also points to recurring handling implications, including review consumer credit act 1974 precedent (appears in 1.3% of cases), review section 140a cca precedent (appears in 1.1% of cases), review disp precedent (appears in 0.3% of cases), and others.
- Second complaint theme: Non-disclosure Or Misrepresentation
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-605770717 Apr 2026Not upheld
Advantage Insurance Company Limited · Insurance
My final decision is that I do not uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr G and Mrs G to accept or reject my decision before 15 May 2026.
View source decisionDRN-628321117 Apr 2026Not upheld
Advantage Insurance Company Limited · Insurance
It’s my final decision that the offer of compensation made by Advantage Insurance Company Limited is fair and reasonable in the circumstances of this complaint. If it has not already, I require that it pay Mr T a total of £500 compensation (to include £395 for the distress and inconvenience caused and £105 for financial loss) and that it also makes arrangements for a bouquet of flowers to be sent as promised.
View source decisionDRN-615942631 Mar 2026Not upheld
Advantage Insurance Company Limited · Insurance
My final decision is that I do not uphold Mr M’s complaint against Advantage Insurance Company Limited. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr M to accept or reject my decision before 28 April 2026.
View source decisionDRN-618616331 Mar 2026Not upheld
Advantage Insurance Company Limited · Insurance
For the reasons given above, it’s my final decision that I uphold the complaint. I require Advantage Insurance Company Limited to: • Refund Mr M the increased premium and the administration fee they charged him, less any amounts they have already refunded him.
View source decisionDRN-593950024 Mar 2026Upheld
Advantage Insurance Company Limited · Insurance
My decision is that I’m upholding Mr R’s complaint and directing Advantage Insurance Company Limited to put things right as above. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr R to accept or reject my decision before 21 April 2026.
View source decision