Published decisions
1,049
Decision volume in this firm-product slice
Firm + product analysis
Advantage Insurance Company Limited in Insurance
A curated public analysis of Advantage Insurance Company Limited's published Financial Ombudsman decisions in Insurance, including outcome context, complaint themes, precedent signals, and representative cases.
Upheld rate
49.1%
515 upheld decisions
Page summary
1,049 published FOS decisions involving Advantage Insurance Company Limited in Insurance, with upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
1,049
Decision volume in this firm-product slice
Upheld rate
49.1%
515 upheld decisions
Latest published decision 28 Jul 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
1,049
Decision volume in this firm-product slice
Upheld rate
49.1%
515 upheld decisions
Latest active year
2026
32 decisions
Leading complaint theme
Delay In Claim Handling
52 tagged decisions
Advantage Insurance Company Limited in Insurance
AnalysisAdvantage Insurance Company Limited appears in 1,049 published decisions in Insurance across this corpus. 49.1% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.
The latest year represented in this slice is 2026, with 32 published decisions and an upheld rate of 37.5%.
- Leading complaint theme: Delay In Claim Handling
- Leading precedent signal: Conc
- Advisor uphold-risk signal for Insurance: medium
How the slice behaves over time
AnalysisAdvantage Insurance Company Limited has a multi-year published decision trail in Insurance, which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.
Insurance remains a meaningful part of Advantage Insurance Company Limited's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.
- 2026: 32 decisions, 37.5% upheld
- 2025: 206 decisions, 43.7% upheld
- 2024: 242 decisions, 58.7% upheld
- 2023: 236 decisions, 61.0% upheld
- 2022: 125 decisions, 48.8% upheld
Themes, precedent context, and handling implications
AnalysisDelay In Claim Handling is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.
The product advisory layer also points to recurring handling implications, including review consumer credit act 1974 precedent (appears in 1.3% of cases), review section 140a cca precedent (appears in 1.1% of cases), review disp precedent (appears in 0.3% of cases), and others.
- Second complaint theme: Non-disclosure Or Misrepresentation
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-649186828 Jul 2026Upheld
Advantage Insurance Company Limited · Insurance
My final decision is that I uphold Miss A’s complaint. To put things right I direct Advantage Insurance Company Limited to do as I’ve set out above.
View source decisionDRN-651784827 Jul 2026Not upheld
Advantage Insurance Company Limited · Insurance
My final decision is that I do not uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr F to accept or reject my decision before 24 August 2026.
View source decisionDRN-639072923 Jul 2026Upheld
Advantage Insurance Company Limited · Insurance
For the reasons I’ve explained, I uphold this complaint. To put things right, I require Advantage Insurance Company Limited to pay Mrs M a total of £3,000 for the distress and inconvenience caused, inclusive of the £1,500 it previously offered (and if it has already made a payment of £1,500 at the time of its response to the complaint, that amount wouldn’t have to be paid again).
View source decisionDRN-630893406 Jul 2026Not upheld
Advantage Insurance Company Limited · Insurance
For the reasons given above, my final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr G to accept or reject my decision before 3 August 2026.
View source decisionDRN-618776329 Jun 2026Upheld
Advantage Insurance Company Limited · Insurance
I uphold this complaint and direct Advantage Insurance Company Limited to: • Reconsider the claim in line with the remaining terms and conditions of the policy (without relying on the reasonable care condition). • Pay £150 compensation (if they haven’t done so already).
View source decision