Published decisions
1,681
Firm-specific decision volume in the public corpus
Firm analysis
Advantage Insurance Company Limited complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Advantage Insurance Company Limited, including outcome context, product mix, complaint themes, and representative cases.
Upheld rate
46.6%
783 upheld decisions
Page summary
1,681 published decisions involving Advantage Insurance Company Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
1,681
Firm-specific decision volume in the public corpus
Upheld rate
46.6%
783 upheld decisions
Latest published decision 10 Aug 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
1,681
Firm-specific decision volume in the public corpus
Upheld rate
46.6%
783 upheld decisions
Leading product
Insurance
1,052 decisions
Leading complaint theme
Delay In Claim Handling
186 tagged decisions
Advantage Insurance Company Limited at a glance
AnalysisAdvantage Insurance Company Limited appears in 1,681 published decisions in this corpus. 46.6% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Insurance is the firm’s clearest product exposure in the published decisions, with 1,052 decisions and an upheld rate of 49.0%.
- Latest active year in the published data: 2026 (35 decisions)
- Most common complaint theme: Delay In Claim Handling
- Most common precedent signal: Conc
Volume and outcome trajectory
AnalysisAdvantage Insurance Company Limited's decision trail runs from 2013 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Advantage Insurance Company Limited appeared in 35 published decisions with an upheld rate of 37.1%.
- 2026: 35 decisions, 37.1% upheld
- 2025: 206 decisions, 43.7% upheld
- 2024: 242 decisions, 58.7% upheld
- 2023: 236 decisions, 61.0% upheld
- 2022: 125 decisions, 48.8% upheld
Themes, products, and precedent signals
AnalysisDelay In Claim Handling is the strongest complaint-theme signal tied to Advantage Insurance Company Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Conc, Disp are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Insurance: 1,052 decisions
- Second complaint theme: Non-disclosure Or Misrepresentation
- Second precedent signal: Disp
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-646935410 Aug 2026Upheld
Advantage Insurance Company Limited · Insurance
For the reasons set out above, I uphold Mr K’s complaint. Advantage Insurance Company Limited must: • pay the lease company the required amount to fully settle the lease agreement (as set out above); • pay Mr K £266.
View source decisionDRN-630203631 Jul 2026Not upheld
Advantage Insurance Company Limited · Insurance
For the reasons given above, my final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr A to accept or reject my decision before 28 August 2026.
View source decisionDRN-628071230 Jul 2026Not upheld
Advantage Insurance Company Limited · Insurance
For the reasons I stated above, I am not upholding this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr C to accept or reject my decision before 27 August 2026.
View source decisionDRN-649186828 Jul 2026Upheld
Advantage Insurance Company Limited · Insurance
My final decision is that I uphold Miss A’s complaint. To put things right I direct Advantage Insurance Company Limited to do as I’ve set out above.
View source decisionDRN-651784827 Jul 2026Not upheld
Advantage Insurance Company Limited · Insurance
My final decision is that I do not uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr F to accept or reject my decision before 24 August 2026.
View source decision