Published decisions
1,662
Firm-specific decision volume in the public corpus
Firm analysis
Advantage Insurance Company Limited complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Advantage Insurance Company Limited, including outcome context, product mix, complaint themes, and representative cases.
Upheld rate
46.8%
777 upheld decisions
Page summary
1,662 published decisions involving Advantage Insurance Company Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
1,662
Firm-specific decision volume in the public corpus
Upheld rate
46.8%
777 upheld decisions
Latest published decision 17 Mar 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
1,662
Firm-specific decision volume in the public corpus
Upheld rate
46.8%
777 upheld decisions
Leading product
Insurance
1,033 decisions
Leading complaint theme
Delay In Claim Handling
180 tagged decisions
Advantage Insurance Company Limited at a glance
AnalysisAdvantage Insurance Company Limited appears in 1,662 published decisions in this corpus. 46.8% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Insurance is the firm’s clearest product exposure in the published decisions, with 1,033 decisions and an upheld rate of 49.4%.
- Latest active year in the published data: 2026 (16 decisions)
- Most common complaint theme: Delay In Claim Handling
- Most common precedent signal: Conc
Volume and outcome trajectory
AnalysisAdvantage Insurance Company Limited's decision trail runs from 2013 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Advantage Insurance Company Limited appeared in 16 published decisions with an upheld rate of 43.8%.
- 2026: 16 decisions, 43.8% upheld
- 2025: 206 decisions, 43.7% upheld
- 2024: 242 decisions, 58.7% upheld
- 2023: 236 decisions, 61.0% upheld
- 2022: 125 decisions, 48.8% upheld
Themes, products, and precedent signals
AnalysisDelay In Claim Handling is the strongest complaint-theme signal tied to Advantage Insurance Company Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Conc, Disp are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Insurance: 1,033 decisions
- Second complaint theme: Non-disclosure Or Misrepresentation
- Second precedent signal: Disp
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-620921717 Mar 2026Upheld
Advantage Insurance Company Limited · Insurance
I uphold this complaint and require Advantage Insurance Company Limited to: • write off the full outstanding balance of £1,335. 09, ensure any debt collection referrals are withdrawn, and have any associated credit markers removed; and • pay Mr R £700 compensation in total.
View source decisionDRN-609683416 Mar 2026Not upheld
Advantage Insurance Company Limited · Insurance
For the reasons set out above, my final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr S to accept or reject my decision before 13 April 2026.
View source decisionDRN-618829016 Mar 2026Not upheld
Advantage Insurance Company Limited · Insurance
For the reasons set out above, I’ve decided not to uphold Mr H’s complaint. I’ll simply leave Advantage Insurance Company Limited to pay Mr H the £100 compensation if it hasn’t already.
View source decisionDRN-599777705 Mar 2026Not upheld
Advantage Insurance Company Limited · Insurance
For the reasons I’ve given above, my final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr T to accept or reject my decision before 2 April 2026.
View source decisionDRN-620306305 Mar 2026Upheld
Advantage Insurance Company Limited · Insurance
For the reasons I’ve explained above, I uphold this complaint and direct Advantage Insurance Company Limited to put things right by doing as I’ve said above, if they haven’t already done so. Under the rules of the Financial Ombudsman Service, I’m required to ask Mrs D to accept or reject my decision before 2 April 2026.
View source decision