Published decisions
1,652
Decision volume in this firm-product slice
Firm + product analysis
Admiral Insurance (Gibraltar) Limited in Insurance
A curated public analysis of Admiral Insurance (Gibraltar) Limited's published Financial Ombudsman decisions in Insurance, including outcome context, complaint themes, precedent signals, and representative cases.
Upheld rate
49.6%
819 upheld decisions
Page summary
1,652 published FOS decisions involving Admiral Insurance (Gibraltar) Limited in Insurance, with upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
1,652
Decision volume in this firm-product slice
Upheld rate
49.6%
819 upheld decisions
Latest published decision 17 Mar 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
1,652
Decision volume in this firm-product slice
Upheld rate
49.6%
819 upheld decisions
Latest active year
2026
40 decisions
Leading complaint theme
Delay In Claim Handling
59 tagged decisions
Admiral Insurance (Gibraltar) Limited in Insurance
AnalysisAdmiral Insurance (Gibraltar) Limited appears in 1,652 published decisions in Insurance across this corpus. 49.6% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.
The latest year represented in this slice is 2026, with 40 published decisions and an upheld rate of 30.0%.
- Leading complaint theme: Delay In Claim Handling
- Leading precedent signal: Icobs
- Advisor uphold-risk signal for Insurance: medium
How the slice behaves over time
AnalysisAdmiral Insurance (Gibraltar) Limited has a multi-year published decision trail in Insurance, which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.
Insurance remains a meaningful part of Admiral Insurance (Gibraltar) Limited's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.
- 2026: 40 decisions, 30.0% upheld
- 2025: 522 decisions, 46.0% upheld
- 2024: 429 decisions, 55.5% upheld
- 2023: 449 decisions, 55.0% upheld
- 2022: 113 decisions, 46.9% upheld
Themes, precedent context, and handling implications
AnalysisDelay In Claim Handling is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.
The product advisory layer also points to recurring handling implications, including review consumer credit act 1974 precedent (appears in 1.3% of cases), review section 140a cca precedent (appears in 1.1% of cases), review disp precedent (appears in 0.3% of cases), and others.
- Second complaint theme: Fraud Or Scam Concern
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-613741917 Mar 2026Not upheld
Admiral Insurance (Gibraltar) Limited · Insurance
For the reasons I’ve explained, my final decision is that I uphold this complaint in part. I direct Admiral Insurance (Gibraltar) Limited to pay Mr F, insofar as it hasn’t already paid him, £100.
View source decisionDRN-622839817 Mar 2026Not upheld
Admiral Insurance (Gibraltar) Limited · Insurance
For the reasons I’ve explained, my final decision is that I don’t uphold this complaint. I don’t direct Admiral Insurance (Gibraltar) Limited to do any more in response to this complaint.
View source decisionDRN-622901117 Mar 2026Upheld
Admiral Insurance (Gibraltar) Limited · Insurance
I uphold this complaint. I require Admiral Insurance (Gibraltar) Limited to settle the matter as outlined under the ‘Putting things right’ heading above.
View source decisionDRN-602121216 Mar 2026Not upheld
Admiral Insurance (Gibraltar) Limited · Insurance
For the reasons set out above, my final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr S to accept or reject my decision before 13 April 2026.
View source decisionDRN-617108216 Mar 2026Not upheld
Admiral Insurance (Gibraltar) Limited · Insurance
For the reasons I’ve explained, my final decision is that I don’t uphold this complaint. I don’t direct Admiral Insurance (Gibraltar) Limited to do any more in response to this complaint.
View source decision