Published decisions
1,738
Decision volume in this firm-product slice
Firm + product analysis
Admiral Insurance (Gibraltar) Limited in Insurance
A curated public analysis of Admiral Insurance (Gibraltar) Limited's published Financial Ombudsman decisions in Insurance, including outcome context, complaint themes, precedent signals, and representative cases.
Upheld rate
48.7%
846 upheld decisions
Page summary
1,738 published FOS decisions involving Admiral Insurance (Gibraltar) Limited in Insurance, with upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
1,738
Decision volume in this firm-product slice
Upheld rate
48.7%
846 upheld decisions
Latest published decision 25 Aug 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
1,738
Decision volume in this firm-product slice
Upheld rate
48.7%
846 upheld decisions
Latest active year
2026
126 decisions
Leading complaint theme
Delay In Claim Handling
89 tagged decisions
Admiral Insurance (Gibraltar) Limited in Insurance
AnalysisAdmiral Insurance (Gibraltar) Limited appears in 1,738 published decisions in Insurance across this corpus. 48.7% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.
The latest year represented in this slice is 2026, with 126 published decisions and an upheld rate of 31.0%.
- Leading complaint theme: Delay In Claim Handling
- Leading precedent signal: Icobs
- Advisor uphold-risk signal for Insurance: medium
How the slice behaves over time
AnalysisAdmiral Insurance (Gibraltar) Limited has a multi-year published decision trail in Insurance, which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.
Insurance remains a meaningful part of Admiral Insurance (Gibraltar) Limited's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.
- 2026: 126 decisions, 31.0% upheld
- 2025: 522 decisions, 46.0% upheld
- 2024: 429 decisions, 55.5% upheld
- 2023: 449 decisions, 55.0% upheld
- 2022: 113 decisions, 46.9% upheld
Themes, precedent context, and handling implications
AnalysisDelay In Claim Handling is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.
The product advisory layer also points to recurring handling implications, including review consumer credit act 1974 precedent (appears in 1.3% of cases), review section 140a cca precedent (appears in 1.1% of cases), review disp precedent (appears in 0.3% of cases), and others.
- Second complaint theme: Fraud Or Scam Concern
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-653523225 Aug 2026Not upheld
Admiral Insurance (Gibraltar) Limited · Insurance
For the reasons given above, my final response is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr S to accept or reject my decision before 22 September 2026.
View source decisionDRN-656393625 Aug 2026Not upheld
Admiral Insurance (Gibraltar) Limited · Insurance
I do not uphold Mr K’s complaint. I do not direct Admiral Insurance (Gibraltar) Limited to do anything more.
View source decisionDRN-657523325 Aug 2026Upheld
Admiral Insurance (Gibraltar) Limited · Insurance
My final decision is that I uphold the complaint and order Admiral Insurance (Gibraltar) Limited to: • Pay Mr P £500. • It can deduct any compensation payment(s) it has already made to Mr P in respect of this claim from this award.
View source decisionDRN-632318924 Aug 2026Upheld
Admiral Insurance (Gibraltar) Limited · Insurance
My final decision is that I uphold this complaint and I direct Admiral Insurance (Gibraltar) Limited to put things right as I’ve set out above. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr J to accept or reject my decision before 21 September 2026.
View source decisionDRN-657370224 Aug 2026Upheld
Admiral Insurance (Gibraltar) Limited · Insurance
For the reasons I’ve given above and in my provisional decision, my final decision is that Admiral Insurance (Gibraltar) Limited should: • settle the claim for a total of £25,110, adding simple interest* at the time-weighted average Bank of England base rate plus one percentage point for the delay in providing the outstanding part of this payment, from the date the final offer was made until payment is provided in...
View source decision