Published decisions
3,123
Decision volume in this firm-product slice
Firm + product analysis
A curated public analysis of Revolut Ltd's published Financial Ombudsman decisions in Banking and Payments, including outcome context, complaint themes, precedent signals, and representative cases.
Page summary
3,123 published FOS decisions involving Revolut Ltd in Banking and Payments, with upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
3,123
Decision volume in this firm-product slice
Upheld rate
29.6%
924 upheld decisions
Latest published decision 02 Feb 2026
Published decisions
3,123
Decision volume in this firm-product slice
Upheld rate
29.6%
924 upheld decisions
Latest active year
2026
13 decisions
Leading complaint theme
Fraud Or Scam Concern
2,469 tagged decisions
Revolut Ltd appears in 3,123 published decisions in Banking and Payments across this corpus. 29.6% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.
The latest year represented in this slice is 2026, with 13 published decisions and an upheld rate of 7.7%.
Revolut Ltd has a multi-year published decision trail in Banking and Payments, which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.
Banking and Payments remains a meaningful part of Revolut Ltd's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.
Fraud Or Scam Concern is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.
The product advisory layer also points to recurring handling implications, including review consumer credit act 1974 precedent (appears in 2.6% of cases), review section 75 cca precedent (appears in 1.9% of cases), review section 140a cca precedent (appears in 0.4% of cases), and others.
Representative cases
5 examples shown
My final decision is that I do not uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr S to accept or reject my decision before 2 March 2026.
View source decisionMy final decision is that I’m not upholding Mr R’s complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr R to accept or reject my decision before 2 March 2026.
View source decisionMy final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mrs S to accept or reject my decision before 01 March 2026.
View source decisionFor the reasons explained above, my final decision is that I uphold this complaint. Revolut Ltd needs to put things right as set out above.
View source decisionMy final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss S to accept or reject my decision before 2 March 2026.
View source decision