Published decisions
331
Firm-specific decision volume in the public corpus
Firm analysis
A public analysis page covering published Financial Ombudsman decisions involving Lendable Ltd, including outcome context, product mix, complaint themes, and representative cases.
Page summary
331 published decisions involving Lendable Ltd, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
331
Firm-specific decision volume in the public corpus
Upheld rate
32.0%
106 upheld decisions
Latest published decision 02 Feb 2026
Published decisions
331
Firm-specific decision volume in the public corpus
Upheld rate
32.0%
106 upheld decisions
Leading product
Consumer Credit
271 decisions
Leading complaint theme
Affordability Assessment Failure
69 tagged decisions
Lendable Ltd appears in 331 published decisions in this corpus. 32.0% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Consumer Credit is the firm’s clearest product exposure in the published decisions, with 271 decisions and an upheld rate of 36.2%.
Lendable Ltd's decision trail runs from 2018 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Lendable Ltd appeared in 2 published decisions with an upheld rate of 0.0%.
Affordability Assessment Failure is the strongest complaint-theme signal tied to Lendable Ltd in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Consumer Credit Act 1974, Section 140a Cca are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
Representative cases
5 examples shown
For the reasons I’ve explained, I’m not upholding Mr D’s complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr D to accept or reject my decision before 2 March 2026.
View source decisionMy final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss S to accept or reject my decision before 26 February 2026.
View source decisionDRN-5850086 The complaint Mr J is unhappy that a car supplied to him under a hire purchase agreement with Lendable Ltd trading as Autolend was of an unsatisfactory quality. What happened On 27 March 2023, Mr J was supplied with a used car through a hire purchase agreement with Lendable... (4 pages)
View source decisionDRN-6029449 The complaint Miss S complains Lendable Ltd lent to her irresponsibly. What happened Miss S complained Lendable shouldn’t have approved the following loans: Loan Date Capital Loan fee APR Term Monthly repayment 1 15 February 2024 £4,500£24047.05%24 months £273.38 2 18 Janu... (3 pages)
View source decisionDRN-6025908 The complaint Miss S says Lendable Ltd irresponsibly lent to her. What happened Miss S took out a £4,000 loan over 36 months from Lendable on 12 August 2025. The monthly repayments were £191. Miss S says Lendable should never have lent to her. It could have seen she was gamb... (4 pages)
View source decision