Published decisions
405
Firm-specific decision volume in the public corpus
Firm analysis
Lendable Ltd complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Lendable Ltd, including outcome context, product mix, complaint themes, and representative cases.
Upheld rate
31.6%
128 upheld decisions
Page summary
405 published decisions involving Lendable Ltd, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
405
Firm-specific decision volume in the public corpus
Upheld rate
31.6%
128 upheld decisions
Latest published decision 15 Sept 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
405
Firm-specific decision volume in the public corpus
Upheld rate
31.6%
128 upheld decisions
Leading product
Consumer Credit
315 decisions
Leading complaint theme
Affordability Assessment Failure
106 tagged decisions
Lendable Ltd at a glance
AnalysisLendable Ltd appears in 405 published decisions in this corpus. 31.6% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Consumer Credit is the firm’s clearest product exposure in the published decisions, with 315 decisions and an upheld rate of 36.8%.
- Latest active year in the published data: 2026 (76 decisions)
- Most common complaint theme: Affordability Assessment Failure
- Most common precedent signal: Consumer Credit Act 1974
Volume and outcome trajectory
AnalysisLendable Ltd's decision trail runs from 2018 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Lendable Ltd appeared in 76 published decisions with an upheld rate of 28.9%.
- 2026: 76 decisions, 28.9% upheld
- 2025: 145 decisions, 37.9% upheld
- 2024: 76 decisions, 34.2% upheld
- 2023: 60 decisions, 15.0% upheld
- 2022: 40 decisions, 37.5% upheld
Themes, products, and precedent signals
AnalysisAffordability Assessment Failure is the strongest complaint-theme signal tied to Lendable Ltd in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Consumer Credit Act 1974, Section 140a Cca, Conc, and others are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Consumer Credit: 315 decisions
- Second complaint theme: Delay In Claim Handling
- Second precedent signal: Section 140a Cca
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-623958615 Sept 2026Not upheld
Lendable Ltd · Consumer Credit
For the reasons above, I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr D to accept or reject my decision before 13 October 2026.
View source decisionDRN-653022615 Sept 2026Not upheld
Lendable Ltd · Banking and Payments
My final decision is that I don’t uphold the complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr P to accept or reject my decision before 13 October 2026.
View source decisionDRN-653416115 Sept 2026Not upheld
Lendable Ltd · Banking and Payments
My final decision is that I don’t uphold the complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask X to accept or reject my decision before 12 October 2026.
View source decisionDRN-621620414 Sept 2026Upheld
Lendable Ltd · Consumer Credit
For the reasons above, I uphold this complaint. Lendable Ltd trading as Autolend must: • Retain one monthly payment from Mr K and refund him any difference.
View source decisionDRN-639289814 Sept 2026Not upheld
Lendable Ltd · Consumer Credit
My final decision is that I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr A to accept or reject my decision before 12 October 2026.
View source decision