Published decisions
1,593
Firm-specific decision volume in the public corpus
Firm analysis
Inter Partner Assistance SA complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Inter Partner Assistance SA, including outcome context, product mix, complaint themes, and representative cases.
Upheld rate
43.7%
696 upheld decisions
Page summary
1,593 published decisions involving Inter Partner Assistance SA, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
1,593
Firm-specific decision volume in the public corpus
Upheld rate
43.7%
696 upheld decisions
Latest published decision 17 Mar 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
1,593
Firm-specific decision volume in the public corpus
Upheld rate
43.7%
696 upheld decisions
Leading product
Insurance (excluding PPI)
860 decisions
Leading complaint theme
Delay In Claim Handling
268 tagged decisions
Inter Partner Assistance SA at a glance
AnalysisInter Partner Assistance SA appears in 1,593 published decisions in this corpus. 43.7% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Insurance (excluding PPI) is the firm’s clearest product exposure in the published decisions, with 860 decisions and an upheld rate of 44.9%.
- Latest active year in the published data: 2026 (13 decisions)
- Most common complaint theme: Delay In Claim Handling
- Most common precedent signal: Disp
Volume and outcome trajectory
AnalysisInter Partner Assistance SA's decision trail runs from 2013 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Inter Partner Assistance SA appeared in 13 published decisions with an upheld rate of 38.5%.
- 2026: 13 decisions, 38.5% upheld
- 2025: 209 decisions, 45.0% upheld
- 2024: 124 decisions, 49.2% upheld
- 2023: 114 decisions, 44.7% upheld
- 2022: 99 decisions, 33.3% upheld
Themes, products, and precedent signals
AnalysisDelay In Claim Handling is the strongest complaint-theme signal tied to Inter Partner Assistance SA in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Disp, Icobs, Fsma, and others are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Insurance (excluding PPI): 860 decisions
- Second complaint theme: Policy Wording Ambiguity
- Second precedent signal: Icobs
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-607765617 Mar 2026Upheld
Inter Partner Assistance SA · Insurance
For the reasons given above, I partially uphold Mr F and Ms R’s complaint about Inter Partner Assistance SA. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr F and Ms R to accept or reject my decision before 14 April 2026.
View source decisionDRN-621775617 Mar 2026Not upheld
Inter Partner Assistance SA · Insurance
I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr O to accept or reject my decision before 14 April 2026.
View source decisionDRN-615116606 Mar 2026Upheld
Inter Partner Assistance SA · Insurance
For the reasons set out above, I direct Inter Partner Assistance SA to: • Pay Mr and Mrs S a total of £150 compensation • Reassess the benefit due to Mr and Mrs S for the dates Mr S was hospitalised (making clear and specific requests for any information it needs). Under the rules of the Financial Ombudsman Service, I’m required to ask Mrs S and Mr S to accept or reject my decision before 3 April 2026.
View source decisionDRN-617390005 Mar 2026Not upheld
Inter Partner Assistance SA · Insurance
I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr G to accept or reject my decision before 2 April 2026.
View source decisionDRN-618863305 Mar 2026Not upheld
Inter Partner Assistance SA · Insurance
I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr M1, Mrs M and Mr M2 to accept or reject my decision before 2 April 2026.
View source decision