Firm analysis

Everyday Lending Limited complaint analysis

A public analysis page covering published Financial Ombudsman decisions involving Everyday Lending Limited, including outcome context, product mix, complaint themes, and representative cases.

Published decisions

774

Firm-specific decision volume in the public corpus

Upheld rate

63.8%

494 upheld decisions

Page summary

774 published decisions involving Everyday Lending Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.

Published decisions

774

Firm-specific decision volume in the public corpus

Upheld rate

63.8%

494 upheld decisions

Latest published decision 14 Sept 2026

How to use this page

Read the metrics first, then the ranked view.

The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.

Published decisions

774

Firm-specific decision volume in the public corpus

Upheld rate

63.8%

494 upheld decisions

Leading product

Consumer Credit

679 decisions

Leading complaint theme

Affordability Assessment Failure

323 tagged decisions

Everyday Lending Limited at a glance

Analysis

Everyday Lending Limited appears in 774 published decisions in this corpus. 63.8% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.

Consumer Credit is the firm’s clearest product exposure in the published decisions, with 679 decisions and an upheld rate of 64.7%.

  • Latest active year in the published data: 2026 (14 decisions)
  • Most common complaint theme: Affordability Assessment Failure
  • Most common precedent signal: Consumer Credit Act 1974

Volume and outcome trajectory

Analysis

Everyday Lending Limited's decision trail runs from 2013 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.

In the latest year represented here, Everyday Lending Limited appeared in 14 published decisions with an upheld rate of 14.3%.

  • 2026: 14 decisions, 14.3% upheld
  • 2025: 32 decisions, 34.4% upheld
  • 2024: 30 decisions, 23.3% upheld
  • 2023: 148 decisions, 73.0% upheld
  • 2022: 323 decisions, 71.5% upheld

Themes, products, and precedent signals

Analysis

Affordability Assessment Failure is the strongest complaint-theme signal tied to Everyday Lending Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.

Consumer Credit Act 1974, Conc, Section 140a Cca, and others are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.

  • Consumer Credit: 679 decisions
  • Second complaint theme: Delay In Claim Handling
  • Second precedent signal: Conc

Representative cases

Recent published decisions in this slice

5 examples shown

DRN-660574714 Sept 2026Upheld

Everyday Lending Limited · Consumer Credit

For the reasons given above, I uphold this complaint against Everyday Lending Limited trading as Evlo. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss G to accept or reject my decision before 12 October 2026.

View source decision
DRN-624443603 Sept 2026Not upheld

Everyday Lending Limited · Consumer Credit

For the reasons outlined above, I’m not upholding this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr C to accept or reject my decision before 1 October 2026.

View source decision
DRN-656411203 Sept 2026Not upheld

Everyday Lending Limited · Consumer Credit

I am not upholding Miss R’s complaint against Everyday Lending Limited trading as Evlo. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss R to accept or reject my decision before 1 October 2026.

View source decision
DRN-657345502 Sept 2026Not upheld

Everyday Lending Limited · Consumer Credit

My final decision is that I do not uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr P to accept or reject my decision before 30 September 2026.

View source decision
DRN-657517628 Aug 2026Not upheld

Everyday Lending Limited · Consumer Credit

My final decision is that I’m not upholding this complaint against Everyday Lending Limited, trading as Evlo. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr E to accept or reject my decision before 25 September 2026.

View source decision