Firm analysis

Everyday Lending Limited complaint analysis

A public analysis page covering published Financial Ombudsman decisions involving Everyday Lending Limited, including outcome context, product mix, complaint themes, and representative cases.

Published decisions

768

Firm-specific decision volume in the public corpus

Upheld rate

64.2%

493 upheld decisions

Page summary

768 published decisions involving Everyday Lending Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.

Published decisions

768

Firm-specific decision volume in the public corpus

Upheld rate

64.2%

493 upheld decisions

Latest published decision 20 Apr 2026

How to use this page

Read the metrics first, then the ranked view.

The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.

Published decisions

768

Firm-specific decision volume in the public corpus

Upheld rate

64.2%

493 upheld decisions

Leading product

Consumer Credit

673 decisions

Leading complaint theme

Affordability Assessment Failure

318 tagged decisions

Everyday Lending Limited at a glance

Analysis

Everyday Lending Limited appears in 768 published decisions in this corpus. 64.2% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.

Consumer Credit is the firm’s clearest product exposure in the published decisions, with 673 decisions and an upheld rate of 65.1%.

  • Latest active year in the published data: 2026 (8 decisions)
  • Most common complaint theme: Affordability Assessment Failure
  • Most common precedent signal: Conc

Volume and outcome trajectory

Analysis

Everyday Lending Limited's decision trail runs from 2013 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.

In the latest year represented here, Everyday Lending Limited appeared in 8 published decisions with an upheld rate of 12.5%.

  • 2026: 8 decisions, 12.5% upheld
  • 2025: 32 decisions, 34.4% upheld
  • 2024: 30 decisions, 23.3% upheld
  • 2023: 148 decisions, 73.0% upheld
  • 2022: 323 decisions, 71.5% upheld

Themes, products, and precedent signals

Analysis

Affordability Assessment Failure is the strongest complaint-theme signal tied to Everyday Lending Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.

Conc, Consumer Credit Act 1974, Section 140a Cca, and others are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.

  • Consumer Credit: 673 decisions
  • Second complaint theme: Delay In Claim Handling
  • Second precedent signal: Consumer Credit Act 1974

Representative cases

Recent published decisions in this slice

5 examples shown

DRN-622935820 Apr 2026Not upheld

Everyday Lending Limited · Consumer Credit

My final decision is that I’m not upholding Ms G’s complaint about Everyday Lending Limited, trading as Evlo. Under the rules of the Financial Ombudsman Service, I’m required to ask Ms G to accept or reject my decision before 18 May 2026.

View source decision
DRN-596513424 Mar 2026Not upheld

Everyday Lending Limited · Consumer Credit

I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss J to accept or reject my decision before 20 April 2026.

View source decision
DRN-611381924 Mar 2026Not upheld

Everyday Lending Limited · Consumer Credit

My final decision is that I’m not upholding Mr A’s complaint about Everyday Lending Limited, trading as Evlo, for the reasons outlined above. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr A to accept or reject my decision before 21 April 2026.

View source decision
DRN-617185406 Mar 2026Not upheld

Everyday Lending Limited · Consumer Credit

My final decision is that I’m not upholding Miss T’s complaint about Everyday Lending Limited trading as Evlo. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss T to accept or reject my decision before 3 April 2026.

View source decision
DRN-594699310 Feb 2026Not upheld

Everyday Lending Limited · Consumer Credit

It’s my final decision that I don’t uphold this complaint against Everyday Lending Limited, trading as Evlo, for the reasons explained above. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss I to accept or reject my decision before 10 March 2026.

View source decision