Published decisions
332
Firm-specific decision volume in the public corpus
Firm analysis
Evergreen Finance London Limited complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Evergreen Finance London Limited, including outcome context, product mix, complaint themes, and representative cases.
Upheld rate
63.9%
212 upheld decisions
Page summary
332 published decisions involving Evergreen Finance London Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
332
Firm-specific decision volume in the public corpus
Upheld rate
63.9%
212 upheld decisions
Latest published decision 17 Apr 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
332
Firm-specific decision volume in the public corpus
Upheld rate
63.9%
212 upheld decisions
Leading product
Consumer Credit
331 decisions
Leading complaint theme
Affordability Assessment Failure
88 tagged decisions
Evergreen Finance London Limited at a glance
AnalysisEvergreen Finance London Limited appears in 332 published decisions in this corpus. 63.9% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Consumer Credit is the firm’s clearest product exposure in the published decisions, with 331 decisions and an upheld rate of 64.0%.
- Latest active year in the published data: 2026 (8 decisions)
- Most common complaint theme: Affordability Assessment Failure
- Most common precedent signal: Consumer Credit Act 1974
Volume and outcome trajectory
AnalysisEvergreen Finance London Limited's decision trail runs from 2020 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Evergreen Finance London Limited appeared in 8 published decisions with an upheld rate of 25.0%.
- 2026: 8 decisions, 25.0% upheld
- 2025: 31 decisions, 22.6% upheld
- 2024: 53 decisions, 66.0% upheld
- 2023: 54 decisions, 59.3% upheld
- 2022: 44 decisions, 65.9% upheld
Themes, products, and precedent signals
AnalysisAffordability Assessment Failure is the strongest complaint-theme signal tied to Evergreen Finance London Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Consumer Credit Act 1974, Section 140a Cca, Conc, and others are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Consumer Credit: 331 decisions
- Second complaint theme: Delay In Claim Handling
- Second precedent signal: Section 140a Cca
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-627567117 Apr 2026Not upheld
Evergreen Finance London Limited · Consumer Credit
For the reasons I’ve explained above, I’m not upholding Mr W’s complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr W to accept or reject my decision before 15 May 2026.
View source decisionDRN-621789701 Apr 2026Not upheld
Evergreen Finance London Limited · Consumer Credit
For the reasons I’ve outlined above, I do not uphold Mr E’s complaint about Evergreen Finance London Limited trading as MoneyBoat. co.
View source decisionDRN-622509731 Mar 2026Not upheld
Evergreen Finance London Limited · Consumer Credit
My final decision is that I do not uphold the complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss B to accept or reject my decision before 28 April 2026.
View source decisionDRN-617564423 Mar 2026Upheld
Evergreen Finance London Limited · Consumer Credit
My decision is that I uphold the complaint about Loans 2 to 8 inclusive and I direct that Evergreen Finance London Limited trading as MoneyBoat. co.
View source decisionDRN-619720223 Mar 2026Not upheld
Evergreen Finance London Limited · Consumer Credit
My final decision is that I’m not upholding Ms R’s complaint about Evergreen Finance London Limited, trading as MoneyBoat. co.
View source decision