Published decisions
327
Firm-specific decision volume in the public corpus
Firm analysis
Evergreen Finance London Limited complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Evergreen Finance London Limited, including outcome context, product mix, complaint themes, and representative cases.
Upheld rate
64.5%
211 upheld decisions
Page summary
327 published decisions involving Evergreen Finance London Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
327
Firm-specific decision volume in the public corpus
Upheld rate
64.5%
211 upheld decisions
Latest published decision 17 Mar 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
327
Firm-specific decision volume in the public corpus
Upheld rate
64.5%
211 upheld decisions
Leading product
Consumer Credit
326 decisions
Leading complaint theme
Affordability Assessment Failure
84 tagged decisions
Evergreen Finance London Limited at a glance
AnalysisEvergreen Finance London Limited appears in 327 published decisions in this corpus. 64.5% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Consumer Credit is the firm’s clearest product exposure in the published decisions, with 326 decisions and an upheld rate of 64.7%.
- Latest active year in the published data: 2026 (3 decisions)
- Most common complaint theme: Affordability Assessment Failure
- Most common precedent signal: Consumer Credit Act 1974
Volume and outcome trajectory
AnalysisEvergreen Finance London Limited's decision trail runs from 2020 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Evergreen Finance London Limited appeared in 3 published decisions with an upheld rate of 33.3%.
- 2026: 3 decisions, 33.3% upheld
- 2025: 31 decisions, 22.6% upheld
- 2024: 53 decisions, 66.0% upheld
- 2023: 54 decisions, 59.3% upheld
- 2022: 44 decisions, 65.9% upheld
Themes, products, and precedent signals
AnalysisAffordability Assessment Failure is the strongest complaint-theme signal tied to Evergreen Finance London Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Consumer Credit Act 1974, Section 140a Cca, Conc, and others are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Consumer Credit: 326 decisions
- Second complaint theme: Delay In Claim Handling
- Second precedent signal: Section 140a Cca
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-613388417 Mar 2026Not upheld
Evergreen Finance London Limited · Consumer Credit
For the reasons I’ve explained above, I’m not upholding Miss M’s complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss M to accept or reject my decision before 14 April 2026.
View source decisionDRN-560181630 Jan 2026Upheld
Evergreen Finance London Limited · Consumer Credit
My final decision is that I uphold Miss H’s complaint in part. Evergreen Finance London Limited, trading as MoneyBoat.
View source decisionDRN-583683830 Jan 2026Not upheld
Evergreen Finance London Limited · Consumer Credit
My final decision is I do not uphold the complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss D to accept or reject my decision before 27 February 2026.
View source decisionDRN-602403516 Dec 2025Not upheld
Evergreen Finance London Limited · Consumer Credit
DRN-6024035 The complaint Mr G complains that Evergreen Finance London Limited trading as MoneyBoat.co.uk (“MoneyBoat” irresponsibly lent to him. What happened MoneyBoat provided Mr G with a short-term loan for £800 in January 2025, with a total amount repayable of £1,519.08 over 175 da... (7 pages)
View source decisionDRN-572685015 Dec 2025Not upheld
Evergreen Finance London Limited · Consumer Credit
DRN-5726850 The complaint Miss B complains that Evergreen Finance London Limited trading as MoneyBoat.co.uk (MoneyBoat) lent to her irresponsibly when they provided her with two personal loans. What happened In 2024, Miss B was provided with two short-term loans from MoneyBoat. I’ve i... (4 pages)
View source decision