Published decisions
412
Firm-specific decision volume in the public corpus
Firm analysis
Oodle Financial Services Limited complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Oodle Financial Services Limited, including outcome context, product mix, complaint themes, and representative cases.
Upheld rate
40.0%
165 upheld decisions
Page summary
412 published decisions involving Oodle Financial Services Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
412
Firm-specific decision volume in the public corpus
Upheld rate
40.0%
165 upheld decisions
Latest published decision 17 Mar 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
412
Firm-specific decision volume in the public corpus
Upheld rate
40.0%
165 upheld decisions
Leading product
Consumer Credit
386 decisions
Leading complaint theme
Affordability Assessment Failure
74 tagged decisions
Oodle Financial Services Limited at a glance
AnalysisOodle Financial Services Limited appears in 412 published decisions in this corpus. 40.0% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Consumer Credit is the firm’s clearest product exposure in the published decisions, with 386 decisions and an upheld rate of 38.9%.
- Latest active year in the published data: 2026 (3 decisions)
- Most common complaint theme: Affordability Assessment Failure
- Most common precedent signal: Consumer Credit Act 1974
Volume and outcome trajectory
AnalysisOodle Financial Services Limited's decision trail runs from 2018 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Oodle Financial Services Limited appeared in 3 published decisions with an upheld rate of 33.3%.
- 2026: 3 decisions, 33.3% upheld
- 2025: 156 decisions, 30.1% upheld
- 2024: 74 decisions, 33.8% upheld
- 2023: 41 decisions, 26.8% upheld
- 2022: 37 decisions, 46.0% upheld
Themes, products, and precedent signals
AnalysisAffordability Assessment Failure is the strongest complaint-theme signal tied to Oodle Financial Services Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Consumer Credit Act 1974, Section 140a Cca, Conc are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Consumer Credit: 386 decisions
- Second complaint theme: Delay In Claim Handling
- Second precedent signal: Section 140a Cca
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-597200917 Mar 2026Not upheld
Oodle Financial Services Limited · Consumer Credit
My final decision is that I don’t uphold Miss O’s complaint against Oodle Financial Services Limited. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss O to accept or reject my decision before 14 April 2026.
View source decisionDRN-596159917 Feb 2026Upheld
Oodle Financial Services Limited · Consumer Credit
For the reasons explained, I uphold Miss H’s complaint about Oodle Financial Services Limited. And they are to follow my directions above.
View source decisionDRN-611866102 Feb 2026Not upheld
Oodle Financial Services Limited · Consumer Credit
My final decision is that I’m not upholding Mr L’s complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr L to accept or reject my decision before 2 March 2026.
View source decisionDRN-598766418 Dec 2025Not upheld
Oodle Financial Services Limited · Consumer Credit
DRN-5987664 The complaint Mr E complains about the quality of a vehicle that was supplied through a motor finance agreement with Oodle Financial Services Limited (Oodle). What happened In December 2023, Mr E acquired a used car through a hire purchase agreement with Oodle. The car was a... (3 pages)
View source decisionDRN-602030716 Dec 2025Not upheld
Oodle Financial Services Limited · Consumer Credit
DRN-6020307 The complaint Mr P complains that Oodle Financial Services Limited (who I’ll call Oodle) were wrong to accept a payment towards his finance agreement from a third party. He says they should also have reported the car as stolen by that third party. What happened Mr P took rec... (2 pages)
View source decision