Published decisions
421
Firm-specific decision volume in the public corpus
Firm analysis
MYJAR Limited complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving MYJAR Limited, including outcome context, product mix, complaint themes, and representative cases.
Page summary
421 published decisions involving MYJAR Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
421
Firm-specific decision volume in the public corpus
Upheld rate
61.0%
257 upheld decisions
Latest published decision 15 Dec 2020
Upheld rate
61.0%
257 upheld decisions
Leading product
Banking and credit
277 decisions
Leading complaint theme
Affordability Assessment Failure
146 tagged decisions
MYJAR Limited at a glance
MYJAR Limited appears in 421 published decisions in this corpus. 61.0% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Banking and credit is the firm’s clearest product exposure in the published decisions, with 277 decisions and an upheld rate of 63.9%.
- Latest active year in the published data: 2020 (248 decisions)
- Most common complaint theme: Affordability Assessment Failure
- Most common precedent signal: Conc
Volume and outcome trajectory
MYJAR Limited's decision trail runs from 2016 to 2020. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, MYJAR Limited appeared in 248 published decisions with an upheld rate of 66.5%.
- 2020: 248 decisions, 66.5% upheld
- 2019: 87 decisions, 74.7% upheld
- 2018: 45 decisions, 24.4% upheld
- 2017: 32 decisions, 40.6% upheld
- 2016: 9 decisions, 33.3% upheld
Themes, products, and precedent signals
Affordability Assessment Failure is the strongest complaint-theme signal tied to MYJAR Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Conc, Consumer Credit Act 1974, Prin are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Banking and credit: 277 decisions
- Second complaint theme: Delay In Claim Handling
- Second precedent signal: Consumer Credit Act 1974
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-232235515 Dec 2020Not upheld
MYJAR Limited · Consumer Credit
DRN-2322355 The complaint Mr B was a customer of MYJAR and had been since 2016. He complains that he was sent a file containing his personal details when he had not requested it. A second issue related to a 14 June 2020 email request from Mr B to MYJAR to ask about a debt collection agency... (4 pages)
View source decisionDRN-137458114 Dec 2020Not upheld
MYJAR Limited · Consumer Credit
DRN-1374581 The complaint Mr L complains that MYJAR Limited lent to him in an irresponsible manner. What happened Mr L was given four loans by MYJAR between August and October 2015. Loans one and three were single repayment payday loans, and loans two and four were due to be repaid by six ... (4 pages)
View source decisionDRN-220675908 Dec 2020Upheld
MYJAR Limited · Consumer Credit
DRN-2206759 The complaint Mr P says MYJAR irresponsibly lent to him. What happened This complaint is about 5 short term loans MYJAR provided to Mr P between late 2014 and Autumn 2016. Mr P’s borrowing history is as follows: Loan Start date Repaid Number of Instalments Amount £’s Highest re... (3 pages)
View source decisionDRN-224207808 Dec 2020Upheld
MYJAR Limited · Consumer Credit
DRN-2242078 The complaint Mr N says MYJAR Limited (“MYJAR”), irresponsibly lent to him. Mr N says he was suffering from depression and MYJAR kept giving him loans and in a short space of time. Mr N had to reborrow further to pay off other debt. The lending has left Mr N feeling anxious and... (5 pages)
View source decisionDRN-228250626 Nov 2020Upheld
MYJAR Limited · Consumer Credit
DRN-2282506 The complaint Mr S says MYJAR Limited lent to him irresponsibly. He said that he had problems repaying the earlier loans he took and so MYJAR should’ve been aware he was in in financial difficulty and not continued to lend to him. What happened This complaint is about five payd... (4 pages)
View source decision