Published decisions
732
Firm-specific decision volume in the public corpus
Firm analysis
Madison CF UK Limited complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Madison CF UK Limited, including outcome context, product mix, complaint themes, and representative cases.
Upheld rate
37.2%
272 upheld decisions
Page summary
732 published decisions involving Madison CF UK Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
732
Firm-specific decision volume in the public corpus
Upheld rate
37.2%
272 upheld decisions
Latest published decision 17 Mar 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
732
Firm-specific decision volume in the public corpus
Upheld rate
37.2%
272 upheld decisions
Leading product
Consumer Credit
504 decisions
Leading complaint theme
Affordability Assessment Failure
272 tagged decisions
Madison CF UK Limited at a glance
AnalysisMadison CF UK Limited appears in 732 published decisions in this corpus. 37.2% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Consumer Credit is the firm’s clearest product exposure in the published decisions, with 504 decisions and an upheld rate of 38.9%.
- Latest active year in the published data: 2026 (7 decisions)
- Most common complaint theme: Affordability Assessment Failure
- Most common precedent signal: Consumer Credit Act 1974
Volume and outcome trajectory
AnalysisMadison CF UK Limited's decision trail runs from 2015 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Madison CF UK Limited appeared in 7 published decisions with an upheld rate of 0.0%.
- 2026: 7 decisions, 0.0% upheld
- 2025: 100 decisions, 9.0% upheld
- 2024: 89 decisions, 36.0% upheld
- 2023: 153 decisions, 50.3% upheld
- 2022: 192 decisions, 39.1% upheld
Themes, products, and precedent signals
AnalysisAffordability Assessment Failure is the strongest complaint-theme signal tied to Madison CF UK Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Consumer Credit Act 1974, Section 140a Cca, Conc, and others are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Consumer Credit: 504 decisions
- Second complaint theme: Delay In Claim Handling
- Second precedent signal: Section 140a Cca
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-614393217 Mar 2026Not upheld
Madison CF UK Limited · Banking and Payments
My final decision is that I do not uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Ms C to accept or reject my decision before 14 April 2026.
View source decisionDRN-618397617 Mar 2026Not upheld
Madison CF UK Limited · Banking and Payments
I do not uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss R to accept or reject my decision before 14 April 2026.
View source decisionDRN-620901917 Mar 2026Not upheld
Madison CF UK Limited · Consumer Credit
I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr D to accept or reject my decision before 14 April 2026.
View source decisionDRN-615719406 Mar 2026Not upheld
Madison CF UK Limited · Banking and Payments
Madison CF UK Limited trading as 118 118 Money has already made an offer to pay £50 to settle the complaint and I think this offer is fair in all the circumstances. So my decision is that Madison CF UK Limited trading as 118 118 Money should pay £50 to Mr D.
View source decisionDRN-617536706 Mar 2026Not upheld
Madison CF UK Limited · Consumer Credit
My final decision is that I’m not upholding this complaint about Madison CF UK Limited trading as 118 118 Money. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr W to accept or reject my decision before 3 April 2026.
View source decision