Published decisions
264
Firm-specific decision volume in the public corpus
Firm analysis
HDI Global Specialty SE complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving HDI Global Specialty SE, including outcome context, product mix, complaint themes, and representative cases.
Upheld rate
50.0%
132 upheld decisions
Page summary
264 published decisions involving HDI Global Specialty SE, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
264
Firm-specific decision volume in the public corpus
Upheld rate
50.0%
132 upheld decisions
Latest published decision 17 Feb 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
264
Firm-specific decision volume in the public corpus
Upheld rate
50.0%
132 upheld decisions
Leading product
Insurance
246 decisions
Leading complaint theme
Delay In Claim Handling
16 tagged decisions
HDI Global Specialty SE at a glance
AnalysisHDI Global Specialty SE appears in 264 published decisions in this corpus. 50.0% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Insurance is the firm’s clearest product exposure in the published decisions, with 246 decisions and an upheld rate of 50.4%.
- Latest active year in the published data: 2026 (3 decisions)
- Most common complaint theme: Delay In Claim Handling
- Most common precedent signal: Icobs
Volume and outcome trajectory
AnalysisHDI Global Specialty SE's decision trail runs from 2019 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, HDI Global Specialty SE appeared in 3 published decisions with an upheld rate of 0.0%.
- 2026: 3 decisions, 0.0% upheld
- 2025: 43 decisions, 48.8% upheld
- 2024: 56 decisions, 55.4% upheld
- 2023: 65 decisions, 55.4% upheld
- 2022: 31 decisions, 45.2% upheld
Themes, products, and precedent signals
AnalysisDelay In Claim Handling is the strongest complaint-theme signal tied to HDI Global Specialty SE in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Icobs are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Insurance: 246 decisions
- Second complaint theme: Non-disclosure Or Misrepresentation
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-603198617 Feb 2026Not upheld
HDI Global Specialty SE · Insurance
I uphold Mr and Mrs W’s complaint against HDI Global Specialty SE and direct them to put things right as I have set out above. Under the rules of the Financial Ombudsman Service, I’m required to ask Mrs W and Mr W to accept or reject my decision before 17 March 2026.
View source decisionDRN-613822509 Feb 2026Not upheld
HDI Global Specialty SE · Insurance
For the reasons set out above and in my provisional decision, I’ve decided not to uphold Mr and Mrs S’s complaint about HDI Global Speciality SE. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr S and Mrs S to accept or reject my decision before 9 March 2026.
View source decisionDRN-590464306 Feb 2026Not upheld
HDI Global Specialty SE · Insurance
I’ve decided not to uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask K to accept or reject my decision before 27 February 2026.
View source decisionDRN-603591419 Dec 2025Upheld
HDI Global Specialty SE · Insurance
DRN-6035914 The complaint Mrs S and Mr V complain about the settlement HDI Global Specialty SE has offered for their home insurance claim. HDI is the underwriter of this policy i.e. the insurer. Part of this complaint concerns the actions of its agents. As HDI has accepted it is account... (7 pages)
View source decisionDRN-582160111 Dec 2025Not upheld
HDI Global Specialty SE · Insurance
No summary extracted for this decision.
View source decision