Published decisions
275
Firm-specific decision volume in the public corpus
Firm analysis
HDI Global Specialty SE complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving HDI Global Specialty SE, including outcome context, product mix, complaint themes, and representative cases.
Upheld rate
49.8%
137 upheld decisions
Page summary
275 published decisions involving HDI Global Specialty SE, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
275
Firm-specific decision volume in the public corpus
Upheld rate
49.8%
137 upheld decisions
Latest published decision 02 Sept 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
275
Firm-specific decision volume in the public corpus
Upheld rate
49.8%
137 upheld decisions
Leading product
Insurance
257 decisions
Leading complaint theme
Delay In Claim Handling
19 tagged decisions
HDI Global Specialty SE at a glance
AnalysisHDI Global Specialty SE appears in 275 published decisions in this corpus. 49.8% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Insurance is the firm’s clearest product exposure in the published decisions, with 257 decisions and an upheld rate of 50.2%.
- Latest active year in the published data: 2026 (14 decisions)
- Most common complaint theme: Delay In Claim Handling
- Most common precedent signal: Icobs
Volume and outcome trajectory
AnalysisHDI Global Specialty SE's decision trail runs from 2019 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, HDI Global Specialty SE appeared in 14 published decisions with an upheld rate of 35.7%.
- 2026: 14 decisions, 35.7% upheld
- 2025: 43 decisions, 48.8% upheld
- 2024: 56 decisions, 55.4% upheld
- 2023: 65 decisions, 55.4% upheld
- 2022: 31 decisions, 45.2% upheld
Themes, products, and precedent signals
AnalysisDelay In Claim Handling is the strongest complaint-theme signal tied to HDI Global Specialty SE in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Icobs are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Insurance: 257 decisions
- Second complaint theme: Non-disclosure Or Misrepresentation
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-614810302 Sept 2026Not upheld
HDI Global Specialty SE · Insurance
I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Ms B to accept or reject my decision before 30 September 2026.
View source decisionDRN-653258125 Aug 2026Upheld
HDI Global Specialty SE · Insurance
I uphold this complaint. I require HDI Global Speciality SE to: • Provide home insurance, including subsidence cover, for a minimum of three years.
View source decisionDRN-653594421 Aug 2026Not upheld
HDI Global Specialty SE · Insurance
For the reasons set out above, I don’t uphold Mr Z’s complaint against HDI Global Specialty SE. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr Z to accept or reject my decision before 18 September 2026.
View source decisionDRN-614100410 Aug 2026Not upheld
HDI Global Specialty SE · Insurance
For the reasons given above, I don’t require HDI Global Specialty SE to pay any additional compensation or to do anything differently. Under the rules of the Financial Ombudsman Service, I’m required to ask Mrs L and Mr L to accept or reject my decision before 7 September 2026.
View source decisionDRN-653044610 Aug 2026Upheld
HDI Global Specialty SE · Insurance
For the reasons I’ve outlined above I uphold Mrs H’s complaint about HDI Global Speciality SE. I require it to pay Mrs H a total of £200 compensation.
View source decision