Firm analysis

Accredited Insurance (Europe) Ltd complaint analysis

A public analysis page covering published Financial Ombudsman decisions involving Accredited Insurance (Europe) Ltd, including outcome context, product mix, complaint themes, and representative cases.

Published decisions

476

Firm-specific decision volume in the public corpus

Upheld rate

54.6%

260 upheld decisions

Page summary

476 published decisions involving Accredited Insurance (Europe) Ltd, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.

Published decisions

476

Firm-specific decision volume in the public corpus

Upheld rate

54.6%

260 upheld decisions

Latest published decision 17 Mar 2026

How to use this page

Read the metrics first, then the ranked view.

The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.

Published decisions

476

Firm-specific decision volume in the public corpus

Upheld rate

54.6%

260 upheld decisions

Leading product

Insurance

471 decisions

Leading complaint theme

Delay In Claim Handling

14 tagged decisions

Accredited Insurance (Europe) Ltd at a glance

Analysis

Accredited Insurance (Europe) Ltd appears in 476 published decisions in this corpus. 54.6% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.

Insurance is the firm’s clearest product exposure in the published decisions, with 471 decisions and an upheld rate of 55.0%.

  • Latest active year in the published data: 2026 (10 decisions)
  • Most common complaint theme: Delay In Claim Handling
  • Most common precedent signal: Icobs

Volume and outcome trajectory

Analysis

Accredited Insurance (Europe) Ltd's decision trail runs from 2018 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.

In the latest year represented here, Accredited Insurance (Europe) Ltd appeared in 10 published decisions with an upheld rate of 70.0%.

  • 2026: 10 decisions, 70.0% upheld
  • 2025: 132 decisions, 47.0% upheld
  • 2024: 172 decisions, 59.3% upheld
  • 2023: 88 decisions, 63.6% upheld
  • 2022: 38 decisions, 47.4% upheld

Themes, products, and precedent signals

Analysis

Delay In Claim Handling is the strongest complaint-theme signal tied to Accredited Insurance (Europe) Ltd in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.

Icobs are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.

  • Insurance: 471 decisions
  • Second complaint theme: Non-disclosure Or Misrepresentation

Representative cases

Recent published decisions in this slice

5 examples shown

DRN-612549717 Mar 2026Upheld

Accredited Insurance (Europe) Ltd · Insurance

For the reasons given above, I uphold this complaint. Accredited Insurance (Europe) must pay Mrs M £300 compensation.

View source decision
DRN-620544306 Mar 2026Upheld

Accredited Insurance (Europe) Ltd · Insurance

My final decision is that I uphold this complaint. Subject to Mrs H accepting the decision before the deadline set below, I direct Accredited Insurance (Europe) Ltd to follow my direction, as set out under the heading ‘Putting things right’.

View source decision
DRN-584415105 Mar 2026Not upheld

Accredited Insurance (Europe) Ltd · Insurance

For the reasons given above, I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr F and Mrs F to accept or reject my decision before 2 April 2026.

View source decision
DRN-602428417 Feb 2026Upheld

Accredited Insurance (Europe) Ltd · Insurance

For the reasons I’ve given, my final decision is that I uphold Mr and Mrs S’s complaint and Accredited Insurance (Europe) Ltd must: • pay to Mr and Mrs S £400 compensation in recognition of the avoidable delays. Under the rules of the Financial Ombudsman Service, I’m required to ask Mrs S and Mr S to accept or reject my decision before 17 March 2026.

View source decision
DRN-605290517 Feb 2026Not upheld

Accredited Insurance (Europe) Ltd · Insurance

For the reasons given above, my final decision is that I do not uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr M to accept or reject my decision before 17 March 2026.

View source decision