Published decisions
436
Firm-specific decision volume in the public corpus
Firm analysis
Uncle Buck Finance LLP complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Uncle Buck Finance LLP, including outcome context, product mix, complaint themes, and representative cases.
Page summary
436 published decisions involving Uncle Buck Finance LLP, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
436
Firm-specific decision volume in the public corpus
Upheld rate
72.9%
318 upheld decisions
Latest published decision 27 Mar 2020
Upheld rate
72.9%
318 upheld decisions
Leading product
Banking and credit
426 decisions
Leading complaint theme
Affordability Assessment Failure
183 tagged decisions
Uncle Buck Finance LLP at a glance
Uncle Buck Finance LLP appears in 436 published decisions in this corpus. 72.9% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Banking and credit is the firm’s clearest product exposure in the published decisions, with 426 decisions and an upheld rate of 72.8%.
- Latest active year in the published data: 2020 (112 decisions)
- Most common complaint theme: Affordability Assessment Failure
- Most common precedent signal: Conc
Volume and outcome trajectory
Uncle Buck Finance LLP's decision trail runs from 2016 to 2020. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Uncle Buck Finance LLP appeared in 112 published decisions with an upheld rate of 84.8%.
- 2020: 112 decisions, 84.8% upheld
- 2019: 139 decisions, 82.0% upheld
- 2018: 83 decisions, 61.5% upheld
- 2017: 70 decisions, 64.3% upheld
- 2016: 32 decisions, 40.6% upheld
Themes, products, and precedent signals
Affordability Assessment Failure is the strongest complaint-theme signal tied to Uncle Buck Finance LLP in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Conc, Disp, Prin are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Banking and credit: 426 decisions
- Second complaint theme: Delay In Claim Handling
- Second precedent signal: Disp
Representative cases
Recent published decisions in this slice
5 examples shown
DRN039212227 Mar 2020Upheld
Uncle Buck Finance LLP · Banking and credit
Mr B complains that Uncle Buck Finance LLP irresponsibly gave him loans which he couldn’t afford to pay back. background Mr B took out 16 loans with Uncle Buck between January 2015 and November 2017.He says he was borrowing to repay existing loans and his credit file shows his use of short... (4 pages)
View source decisionDRN711932727 Mar 2020Upheld
Uncle Buck Finance LLP · Banking and credit
Miss W complains that Uncle Buck Finance LLP irresponsibly gave her a loan which she couldn’t afford to pay back. background Miss W took out an instalment loan with Uncle Buck in October 2018.She says she was borrowing to repay existing loans and her credit file shows her use of short term... (3 pages)
View source decisionDRN905477727 Mar 2020Upheld
Uncle Buck Finance LLP · Banking and credit
Mr M complains that Uncle Buck Finance LLP irresponsibly gave him a loan which he couldn’t afford to pay back. background Mr M took out an instalment loan with Uncle Buck on 21 December 2018.He says he was borrowing to repay existing loans and his credit file shows his use of short term lo... (3 pages)
View source decisionDRN-129930425 Mar 2020Upheld
Uncle Buck Finance LLP · Consumer Credit
DRN-1299304 The complaintMr R complains that Uncle Buck Finance LLP lent to him in an irresponsible manner. What happenedMr R was given nine loans by Uncle Buck between July 2015 and December 2017. Each of the loans was repayable in three monthly instalments. Mr R successfully repaid the f... (4 pages)
View source decisionDRN-165498023 Mar 2020Upheld
Uncle Buck Finance LLP · Consumer Credit
DRN-1654980ComplaintMr L says Uncle Buck Finance LLP (trading as “Uncle Buck”) irresponsibly lent to him.BackgroundThis complaint is two high-cost short term credit instalment loans that Uncle Buck provided to Mr L in August 2017 and October 2017. Our adjudicator upheld Mr L’s complaint an... (2 pages)
View source decision