Published decisions
751
Firm-specific decision volume in the public corpus
Firm analysis
Loans 2 Go Limited complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Loans 2 Go Limited, including outcome context, product mix, complaint themes, and representative cases.
Upheld rate
63.8%
479 upheld decisions
Page summary
751 published decisions involving Loans 2 Go Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
751
Firm-specific decision volume in the public corpus
Upheld rate
63.8%
479 upheld decisions
Latest published decision 17 Mar 2026
How to use this page
Read the metrics first, then the ranked view.
The top-line cards show scale and outcome context. The ranked view and representative decisions show where the slice is concentrated and what the published decision set actually looks like.
Published decisions
751
Firm-specific decision volume in the public corpus
Upheld rate
63.8%
479 upheld decisions
Leading product
Consumer Credit
657 decisions
Leading complaint theme
Affordability Assessment Failure
376 tagged decisions
Loans 2 Go Limited at a glance
AnalysisLoans 2 Go Limited appears in 751 published decisions in this corpus. 63.8% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Consumer Credit is the firm’s clearest product exposure in the published decisions, with 657 decisions and an upheld rate of 65.3%.
- Latest active year in the published data: 2026 (6 decisions)
- Most common complaint theme: Affordability Assessment Failure
- Most common precedent signal: Consumer Credit Act 1974
Volume and outcome trajectory
AnalysisLoans 2 Go Limited's decision trail runs from 2013 to 2026. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Loans 2 Go Limited appeared in 6 published decisions with an upheld rate of 16.7%.
- 2026: 6 decisions, 16.7% upheld
- 2025: 76 decisions, 50.0% upheld
- 2024: 89 decisions, 55.1% upheld
- 2023: 102 decisions, 73.5% upheld
- 2022: 199 decisions, 60.8% upheld
Themes, products, and precedent signals
AnalysisAffordability Assessment Failure is the strongest complaint-theme signal tied to Loans 2 Go Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Consumer Credit Act 1974, Section 140a Cca, Conc, and others are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Consumer Credit: 657 decisions
- Second complaint theme: Delay In Claim Handling
- Second precedent signal: Section 140a Cca
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-615726417 Mar 2026Not upheld
Loans 2 Go Limited · Consumer Credit
My final decision is that I’m not upholding Mr S’s complaint about Loans 2 Go Limited trading as Loans 2 Go. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr S to accept or reject my decision before 14 April 2026.
View source decisionDRN-617333817 Mar 2026Upheld
Loans 2 Go Limited · Consumer Credit
My final decision is that I uphold this complaint and I direct Loans2Go to put things right as I’ve set out above. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss N to accept or reject my decision before 14 April 2026.
View source decisionDRN-595512416 Mar 2026Not upheld
Loans 2 Go Limited · Consumer Credit
For the reasons I’ve given, I don’t uphold this complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Mr O to accept or reject my decision before 13 April 2026.
View source decisionDRN-603149506 Mar 2026Not upheld
Loans 2 Go Limited · Consumer Credit
While it’ll likely come as a disappointment to Miss S, I won’t be upholding her complaint against Loans 2 Go Limited for the reasons explained above. Under the rules of the Financial Ombudsman Service, I’m required to ask Miss S to accept or reject my decision before 3 April 2026.
View source decisionDRN-614471606 Mar 2026Not upheld
Loans 2 Go Limited · Consumer Credit
My decision is that I don’t uphold Ms C’s complaint. Under the rules of the Financial Ombudsman Service, I’m required to ask Ms C to accept or reject my decision before 3 April 2026.
View source decision