Published decisions
274
Firm-specific decision volume in the public corpus
Firm analysis
CURO TRANSATLANTIC LIMITED complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving CURO TRANSATLANTIC LIMITED, including outcome context, product mix, complaint themes, and representative cases.
Page summary
274 published decisions involving CURO TRANSATLANTIC LIMITED, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
274
Firm-specific decision volume in the public corpus
Upheld rate
75.5%
207 upheld decisions
Latest published decision 26 Feb 2019
Upheld rate
75.5%
207 upheld decisions
Leading product
Banking and credit
274 decisions
Leading complaint theme
Affordability Assessment Failure
157 tagged decisions
CURO TRANSATLANTIC LIMITED at a glance
CURO TRANSATLANTIC LIMITED appears in 274 published decisions in this corpus. 75.5% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Banking and credit is the firm’s clearest product exposure in the published decisions, with 274 decisions and an upheld rate of 75.5%.
- Latest active year in the published data: 2019 (24 decisions)
- Most common complaint theme: Affordability Assessment Failure
- Most common precedent signal: Conc
Volume and outcome trajectory
CURO TRANSATLANTIC LIMITED's decision trail runs from 2017 to 2019. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, CURO TRANSATLANTIC LIMITED appeared in 24 published decisions with an upheld rate of 62.5%.
- 2019: 24 decisions, 62.5% upheld
- 2018: 106 decisions, 66.0% upheld
- 2017: 144 decisions, 84.7% upheld
Themes, products, and precedent signals
Affordability Assessment Failure is the strongest complaint-theme signal tied to CURO TRANSATLANTIC LIMITED in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Conc, Consumer Credit Act 1974 are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Banking and credit: 274 decisions
- Second complaint theme: Delay In Claim Handling
- Second precedent signal: Consumer Credit Act 1974
Representative cases
Recent published decisions in this slice
5 examples shown
DRN693657426 Feb 2019Upheld
CURO TRANSATLANTIC LIMITED · Banking and credit
Mr D complains that CURO TRANSATLANTIC LIMITED trading as Wageday Advance (“Wageday”) lent to him irresponsibly.BackgroundMr D borrowed 15 loans from Wageday between August 2015 and May 2017. When Mr D brought his complaint to us in October 2017 the last loan remaine... (5 pages)
View source decisionDRN401353222 Feb 2019Not upheld
CURO TRANSATLANTIC LIMITED · Banking and credit
Mrs A complains that Curo Transatlantic Limited, trading as WageDayAdvance, was wrong to give her a loan that she couldn’t afford to repay.backgroundIn June 2017 Mrs A borrowed £500 from WageDayAdvance to be repaid in four monthly instalments of £203.55. Mrs A says tha... (2 pages)
View source decisionDRN370539220 Feb 2019Not upheld
CURO TRANSATLANTIC LIMITED · Banking and credit
Mr T complains that Curo Transatlantic Limited (trading as Wage Day Advance) gave him loans that he couldn’t afford to pay back.backgroundMr T took out four loans with Wage Day Advance between October 2015 and February 2016. The first two loans have been repaid but Mr T... (3 pages)
View source decisionDRN918510620 Feb 2019Upheld
CURO TRANSATLANTIC LIMITED · Banking and credit
Miss S complains that CURO TRANSATLANTIC LIMITED, trading as WageDay Advance, loaned her money she couldn’t afford to repay.backgroundMiss S entered into a running account credit agreement with WageDay Advance and borrowed the following amounts:date£ amount borroweddate r... (3 pages)
View source decisionDRN679939318 Feb 2019Not upheld
CURO TRANSATLANTIC LIMITED · Banking and credit
Mr W complains that CURO TRANSATLANTIC LIMITED trading as WageDayAdvance (“WDA”) gave him loans that were unaffordable.backgroundBetween 2015 and 2017 Mr W borrowed nine loans from WDA, as follows: Loan NoAmountDate lentDate repaid 1£1507.12.1511.1.16 2£12028.3.1611.5.16 3£901... (3 pages)
View source decision