Firm + product analysis

Casheuronet UK LLC in Banking and credit

A curated public analysis of Casheuronet UK LLC's published Financial Ombudsman decisions in Banking and credit, including outcome context, complaint themes, precedent signals, and representative cases.

Page summary

1,480 published FOS decisions involving Casheuronet UK LLC in Banking and credit, with upheld-rate context, complaint themes, precedent signals, and representative cases.

Published decisions

1,480

Decision volume in this firm-product slice

Upheld rate

84.0%

1,243 upheld decisions

Latest published decision 25 Oct 2019

Published decisions

1,480

Decision volume in this firm-product slice

Upheld rate

84.0%

1,243 upheld decisions

Latest active year

2019

535 decisions

Leading complaint theme

Affordability Assessment Failure

944 tagged decisions

Casheuronet UK LLC in Banking and credit

Casheuronet UK LLC appears in 1,480 published decisions in Banking and credit across this corpus. 84.0% of those decisions were upheld, making this one of the strongest public firm-product slices available for search and research.

The latest year represented in this slice is 2019, with 535 published decisions and an upheld rate of 92.0%.

  • Leading complaint theme: Affordability Assessment Failure
  • Leading precedent signal: Conc
  • Advisor risk signal for Banking and credit: low

How the slice behaves over time

Casheuronet UK LLC has a multi-year published decision trail in Banking and credit, which makes it possible to judge whether complaint exposure has been persistent or concentrated into a smaller set of years.

Banking and credit remains a meaningful part of Casheuronet UK LLC's published complaint exposure, but this page isolates just that one product line instead of blending it with the firm's wider footprint.

  • 2019: 535 decisions, 92.0% upheld
  • 2018: 296 decisions, 81.1% upheld
  • 2017: 327 decisions, 82.3% upheld
  • 2016: 278 decisions, 73.4% upheld
  • 2015: 43 decisions, 88.4% upheld

Themes, precedent context, and handling implications

Affordability Assessment Failure is the clearest complaint-theme signal in this firm-product slice, which helps explain what tends to drive published ombudsman decisions here.

The product advisory layer also points to recurring handling implications, including review consumer credit act 1974 precedent (appears in 4.5% of cases), review section 75 cca precedent (appears in 3.6% of cases), review conc precedent (appears in 1.5% of cases), and others.

  • Second complaint theme: Delay In Claim Handling

Representative cases

Recent published decisions in this slice

5 examples shown

DRN223968725 Oct 2019Upheld

Casheuronet UK LLC · Banking and credit

Mr H says that CashEuroNet UK LLC lent to him irresponsibly. backgroundUsing the information CEN has given us our adjudicator created this table most of which I have duplicated here. It is a brief summary of approved loans.LoanDate Taken Date Repaid InstalmentsAmount107 June 2010 12 Nov... (4 pages)

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DRN308706625 Oct 2019Upheld

Casheuronet UK LLC · Banking and credit

Mr C says CashEuroNet UK LLC (trading as QuickQuid) lent to him irresponsibly.backgroundMr C had 17 loans with QuickQuid. Mr C’s complaint is about loans 7 to 17.I’ve summarised some of the details of Mr C’s loans in the table below. Loans denoted with both a letter and number are top-ups ... (5 pages)

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DRN916930625 Oct 2019Upheld

Casheuronet UK LLC · Banking and credit

Mr K complains that CashEuroNet UK LLC lent to him irresponsibly. At the time of the loan approval in February 2015 it traded as Pounds to Pocket. A name change means it trades more recently as OnStride. I will refer to it as CashEuroNet. backgroundMr K applied for one loan. CashEuroNet ap... (5 pages)

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DRN805771322 Oct 2019Not upheld

Casheuronet UK LLC · Banking and credit

Mr B complains CashEuroNet UK LLC (trading as Quick Quid) didn’t respond properly when he was the victim of fraud.background Mr B noticed he’d received a loan of £750 from Quick Quid into his bank account. He says he hadn’t applied for the loan. So Mr B rang Quick Quid straightaway. He say... (3 pages)

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DRN666425318 Oct 2019Upheld

Casheuronet UK LLC · Banking and credit

Mr G says he shouldn’t have been given loans by CashEuroNet UK LLC (trading as QuickQuid because he says these loans were unaffordable for him. backgroundMr G took 1 payday loan and one flex credit facility from QuickQuid between January and September 2013. It looks as though Mr G has had ... (3 pages)

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