Published decisions
651
Firm-specific decision volume in the public corpus
Firm analysis
Fairmead Insurance Limited complaint analysis
A public analysis page covering published Financial Ombudsman decisions involving Fairmead Insurance Limited, including outcome context, product mix, complaint themes, and representative cases.
Page summary
651 published decisions involving Fairmead Insurance Limited, with product mix, upheld-rate context, complaint themes, precedent signals, and representative cases.
Published decisions
651
Firm-specific decision volume in the public corpus
Upheld rate
48.7%
317 upheld decisions
Latest published decision 17 Dec 2025
Upheld rate
48.7%
317 upheld decisions
Leading product
Insurance
567 decisions
Leading complaint theme
Delay In Claim Handling
53 tagged decisions
Fairmead Insurance Limited at a glance
Fairmead Insurance Limited appears in 651 published decisions in this corpus. 48.7% of those decisions were upheld, which gives a public view of how often complaints involving this firm ended in a fully upheld outcome in the final published set.
Insurance is the firm’s clearest product exposure in the published decisions, with 567 decisions and an upheld rate of 49.0%.
- Latest active year in the published data: 2025 (36 decisions)
- Most common complaint theme: Delay In Claim Handling
- Most common precedent signal: Consumer Credit Act 1974
Volume and outcome trajectory
Fairmead Insurance Limited's decision trail runs from 2020 to 2025. That range gives enough public history to see whether complaint exposure has been broad-based or concentrated into certain years.
In the latest year represented here, Fairmead Insurance Limited appeared in 36 published decisions with an upheld rate of 63.9%.
- 2025: 36 decisions, 63.9% upheld
- 2024: 55 decisions, 63.6% upheld
- 2023: 70 decisions, 60.0% upheld
- 2022: 127 decisions, 48.0% upheld
- 2021: 185 decisions, 48.1% upheld
Themes, products, and precedent signals
Delay In Claim Handling is the strongest complaint-theme signal tied to Fairmead Insurance Limited in the published decisions. In this corpus, those themes are the most stable public proxy for complaint “type”.
Consumer Credit Act 1974, Disp, Icobs are the most visible precedent signals in the firm’s published decisions. That gives extra context on the rules and fairness arguments appearing most often around the firm.
- Insurance: 567 decisions
- Second complaint theme: Communication Failure
- Second precedent signal: Disp
Representative cases
Recent published decisions in this slice
5 examples shown
DRN-569265817 Dec 2025Upheld
Fairmead Insurance Limited · Insurance
DRN-5692658 The complaint Miss W complains about the decision by FAIRMEAD INSURANCE LIMITED (‘Fairmead’) to turn down a subsidence claim made under her buildings insurance policy. Any reference to Fairmead includes the actions of its agents. What happened Miss W’s property experienced... (3 pages)
View source decisionDRN-590844615 Dec 2025Upheld
Fairmead Insurance Limited · Insurance
DRN-5908446 The complaint Mrs M complains that Fairmead Insurance Limited unfairly declined a claim she made on her home insurance policy. Mrs M is represented by Mr M for this claim so for ease of reference I will refer to Mr M throughout my decision. What happened Mrs M has home ins... (3 pages)
View source decisionDRN-596361624 Nov 2025Not upheld
Fairmead Insurance Limited · Insurance
DRN-5963616 The complaint Mr W’s complaint is about a claim he made on his FAIRMEAD INSURANCE LIMITED (“Fairmead”) legal expenses insurance policy, which was declined. Mr W feels Fairmead treated him unfairly. In this decision all references to Fairmead include their claims handlers. Wh... (4 pages)
View source decisionDRN-592443812 Nov 2025Not upheld
Fairmead Insurance Limited · Insurance
DRN-5924438 The complaint Mr and Mrs G complain about the way Fairmead Insurance Limited handled a claim they made on their buildings insurance policy. Mrs G has primarily dealt with the matter, so I’ll refer to her only for simplicity. Reference to Fairmead includes its agents and re... (2 pages)
View source decisionDRN-572827511 Nov 2025Upheld
Fairmead Insurance Limited · Insurance
DRN-5728275 The complaint Mr and Mrs P complained about delays and part of their claim being declined by Fairmead Insurance Limited under their buildings insurance policy. Throughout the claim process Fairmead has hired third parties to deal with the claim on their behalf. In this decis... (3 pages)
View source decision