FOS Complaints Intelligence

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Root Cause Analysis

Explore root-cause tag patterns, hierarchies, and frequency across the FOS decisions corpus.

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Root cause hierarchy

Inner ring: broad categories. Outer ring: specific causes.

Click a ring segment to filter by that root cause category or tag.

Top root causes

Most frequent causes with year-over-year trend sparklines.

Click a row to filter by that root cause.

Root cause frequency treemap

Block size proportional to occurrence count. Hover for details.

Click a block to filter by that root cause tag.